Operations Executive

We’re Free Soul - wellbeing for her, however she defines it. Because no two experiences are ever the same, and her path deserves to be as individual as she is. We shine a light on the unfiltered reality of being well - not the industry-standard version, but the honest, everyday pursuit of what makes her feel good.How do we do it? By creating expertly formulated products with clinically tested ingredients that support every woman’s unique needs.Working at Free Soul is more than just a job - it’s a purpose. We’re a mission-led team where everyone genuinely cares about the impact we’re making.We lead with ownership - taking responsibility for our work, our ideas, and the energy we bring. We act with accountability and intent, treating decisions as if our name were on the door, we are trusted to run with bold ideas and see them through.We show up with respect and kindness - to our teammates, our community, and ourselves. We communicate clearly and fairly, listen with intent, celebrate difference and challenge in the right way, creating a space where everyone feels seen, valued and supported.We’re driven by a growth mindset – staying curious, open to feedback, and committed to learning. We ask why, embrace thoughtful risk-taking, learn quickly from what doesn’t work and keep improving as individuals, as a team and as a brand.We have fun (& take our shoes off) - taking our work seriously, not ourselves. We bring our authentic selves to work, keep things light and human, and believe the best ideas come when people feel comfortable, creative and connected.We own the women’s nutrition space by doing things differently - liberating, not restricting. We celebrate every side of her - the quirks, the flaws, the fierce and the tender. Our brand reflects her real, raw journey and gives her the freedom to show up exactly as she is.That’s what makes Free Soul a truly special place to work.What you’ll be doingAs the Operations Executive, you'll be the backbone of our day-to-day operational engine - keeping inventory accurate, freight moving, and purchase orders on track. You'll be receipting deliveries on Unleashed to maintaining SKUs and BOMs. You'll work closely with the Supply Planning, Warehouse, and Marketing teams to ensure everything runs smoothlyRetail ChannelManage the end-to-end processing of retail purchase orders, from receipt through to delivery and invoicing, so orders are fulfilled accurately and on time.Own and maintain all retail-specific product information, keeping it accurate, current and aligned with each retailer’s requirements.Track retail purchase orders and keep that data organised and accessible, to support accurate forecasting across the business.Support production forecasting for retail-specific products, working with the wider Supply Chain team to keep stock levels in line with retail demand. Act as the key retail and operations point of contact for internal teams and external partners.Work closely with retail intermediaries to set up new products and accounts, making sure launches and listings run smoothly.Logistics & Freight ManagementMaintain the freight tracker with the latest arrival information.Schedule and coordinate supplier deliveriesReceipt deliveries on Unleashed and verify that quantities match expected figures within 24 hours of arrival.Inventory Management (Unleashed & IMS)Own the accuracy of Inventory levels on Unleashed and IMS.Set up and maintain SKUs and Bills of Materials (BOM).Raise and receipt purchase orders upon delivery.Manage production assemblies and warehouse transfers.Supply Planning SupportSupport raising Purchase Orders (POs) on Unleashed and maintain the PO trackerAssist the SPM with coordinating deliveries of raw materials, components, and packaging to suppliers in preparation for production.Marketing Orders & FulfilmentAct as the central point of contact for all marketing orders including raising SOsWhat we’re looking for in youExperience in a relevant operations or supply chain role.Proven experience delivering to major UK retailers such as Boots, Holland & Barrett or Tesco.Strong written and verbal communication skills, with the confidence to work with internal teams and external partners. Proficiency in Excel, including managing and tracking data accurately.Exceptional attention to detail and strong organisational skills.The ability to adapt quickly and stay composed in a fast-paced, high-pressure environment.You’ll thrive here if you’reA self-starter who loves taking initiative and ownershipCurious, commercially aware, and always looking for the “why”Ready to step into a high-impact role where your ideas matterPositive, energetic, and open to feedback, you see every challenge as a growth opportunityProud of what you do, seeing things through from concept to completionAble to embrace challenges, knowing that setbacks aren’t failures, they’re lessons and a chance to gain experienceFlexible and adaptablePassionate about a purpose driven organisationWhat you’ll get in returnCore working hours of 10:00-16:00. We’re all about flexibility when it comes to your hours! Feel free to adjust your schedule to fit your needsHybrid working: 3 days in the office per weekWork from anywhere for 2 weeks a year25 days holiday as well as bank holidays AND your birthday off!Enhanced Family LeaveFree Soul product pantry - access to a variety of Free Soul products whilst working in the officeYour monthly Free Soul essentials, delivered to your home - for free!30% friends and family discountPension planAccess to Vitality health insuranceTeam socials, lunch & learns and internal events