About this role
KEY WORK AREAS:• Provide general IT support to employees, managers and crew as required via email, telephone and in person• Maintain all support requests via helpdesk system• Install, maintain and support IT infrastructure at all offices and vessels• Liaise with 3rd party suppliers of key IT services – hardware, phone systems, websites, copiers and communications equipment/lines/Satellite Communications• Ensure all company data onshore and offshore is adequately backed up to external locations. Periodically restore to ensure data is recoverable• Maintain Disaster Recovery/Business Continuity equipment• Liaise with Head of IT & Senior IT Team regarding planning of new projects, upgrades and improvements• Assist with any additional IT related tasks as agreed with Head of IT & Senior IT TeamCOMMUNICATIONS:Daily Communication with users of all level including onshore staff, management, crews - both verbal and written.