About this role
Oldfield Club , located in Okatie, SC , is pleased to announce an excellent career opportunity for a part-time Sports Club Attendan t! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon , you will contribute to a global leader in golf and community management.
Compensation:
$18.00 per hour
Hours:
22-30 hours per week
Summary:
The Sports Club Attendant is responsible for greeting, checking in, and interacting with members, guests, and visitors to the Sports Club. This position requires excellent hospitality and customer service skills, attention to detail, and experience working with computer systems. The attendant will assist with daily facility operations, reservation scheduling, match preparation, and maintaining the cleanliness and organization of the facility and venue.
Key Responsibilities:
- Greet all members, guests, and visitors with a warm, friendly, and professional attitude.
- Answer phone calls and provide accurate information regarding club amenities, services, and schedules. Direct phone calls to appropriate management when necessary.
- Schedule and manage court reservations accurately through CourtReserve, ensuring reservations are entered correctly and member requests are handled efficiently.
- Process sales accurately through the point-of-sale system.
- Maintain cleanliness and organization throughout the Sports Club, including light housekeeping and laundry duties.
- Maintain the cleanliness and organization of the gym, front counter, playground, lap pool, resort pool deck, and other facility areas.
- Ensure locker rooms, gym, and pool areas are stocked with towels, toiletries, and other necessary supplies.
- Ensure water stations on all tennis and pickleball courts are stocked with cups, water, and ice.
- Prepare for racquet sports matches by setting up necessary supplies, including water, balls, and cold towels for players.
- Organize and clean all gym equipment, ensuring all areas are neat and tidy.
- Engage with members, offering assistance and responding to questions and inquiries.
- Assist with other duties as assigned by either the Fitness & Aquatics Manager or Sports & Wellness Director.
Qualifications:
- High school diploma or equivalent.
- Previous customer service experience is required.
- Experience in a private community, country club, or similar hospitality setting is a plus.
- CourtReserve experience is a plus. Must be comfortable learning and using the system to accurately schedule and manage reservations.
- Knowledge of point-of-sale systems is helpful.
- Strong interpersonal, communication, and organizational skills.
- Must be fluent in verbal and written English.
- Basic computer skills and the ability to type efficiently.
- Must be able to lift 50 pounds or more when needed.
- Must be able to stand and walk for extended periods throughout the majority of a shift.
- Must be available to work weekends and some holidays.
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical (if determined by the ACA measurement)
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Companys discretion.
About Troon:
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the worlds largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com (http://www.troon.com/).