Patient Care Management Supervisor-RN

The Clinical Supervisor functions as consultant to patient care colleagues on clinical and operation issues; serves as on-site administrator who facilitates communication between/among patient areas, ancillary support services, and physicians; functions as customer relations representative for patients, families and other visitors; acts as liaison to administrator on call regarding issues related to public safety and public relations.

KNOWLEDGE AND SKILLS:

Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.

EDUCATION: Bachelor of Science in Nursing degree required; MSN preferred. For individuals hired into the role prior to December of 2009, BSN is required by 2013.

YEARS OF EXPERIENCE: Five (5) years current work experience. Minimum of one-year previous management experience in a tertiary care facility.

REQUIRED SKILLS AND KNOWLEDGE: Demonstrated ability in critical thinking, problem solving and decision making. Ability to address the overall care needs of a variety of clinical types and age groups. Demonstrated knowledge of nursing, healthcare, and organizational systems, and strategies. Knowledge of JCAHO standards and other external organizations related to healthcare evaluation and accreditation. Well-developed communication, facilitation, and interpersonal skills. Demonstrates the ability to work in a culturally diverse setting.

LICENSES & CERTIFICATIONS:

List any certifications and licenses required to perform this position.

Current RN license in the state of Ohio, Certified in BLS.