About this role
The HR Performance Center Generalist primarily provides general HR support within the functional areas of the human resources department at an onsite market location. This position may act as a team leader or a SME for a particular sub function. Performs broad customer service functions by responding to work in the queue and performing benefits cycle processing and data updates (adding beneficiaries, processing payments, etc.). Answers questions around network tier exceptions. Follows standard forms, communications and processes. Responds with standard communication but also recognizes when something is not “standard” to escalate to SME accordingly. Understands regulations and regulation changes.
- 1 year of HR or Industry experience
- Bachelor's degree
- Strong oral and written communication skills; strong customer service skills; Advanced problem-solving skills and multi-tasking skills. Strong analytical skills.