About this role
- Answer phones, gather information about client concerns, and relay information promptly to the medical team.
- Greet clients, register patients, and maintain accurate client and patient information
- Learn to recognize signs of critical versus noncritical emergencies using hospital training and protocols, and immediately alert medical staff when a patient needs attention.
- Monitor the lobby and notify the medical team of changes in a patient’s condition.
- Support upset or worried clients with patience, empathy, and professionalism
- Request, email, print, and organize medical records.
- Communicate patient arrivals, client questions, and updates to doctors and staff.
- Clean and disinfect exam rooms between patients and maintain a clean, organized lobby and reception area
- Process payments, explain hospital procedures, and assist with other front desk duties as needed.
Qualifications
Strong customer service, communication, organization, and teamwork skills; attention to detail; and the ability to work in a fast-paced emergency environment. Veterinary Reception experience is required.
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At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
- Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
- Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
- Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
- Generous paid time off and holidays, because your personal time matters.
- A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.