About this role
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels , a collection of distinctive independent properties; Axiom Hospitality , our European hotel management company; and PYRAMIDWORKS , which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today.
What you will have an opportunity to do:
Position Summary
The Nail Technician is responsible for providing exceptional nail care services to guests, ensuring a relaxing, safe, and luxurious experience. This role performs manicures, pedicures, nail enhancements, and related treatments while maintaining the highest standards of cleanliness, sanitation, and guest service.
Essential Duties & Responsibilities
- Perform professional manicures, pedicures, gel polish applications, and nail enhancements based on guest requests and treatment protocols.
- Provide exceptional guest service, including greeting guests, consulting on service selections, recommending aftercare products, and ensuring complete guest satisfaction.
- Maintain a clean, organized, and sanitized workstation and treatment area in accordance with state regulations and spa standards.
- Follow all sanitation and disinfecting procedures for tools, equipment, and work areas.
- Stay informed about current trends, techniques, and products in nail care and spa services.
- Upsell and recommend retail products to support guest self-care routines.
- Assist with spa operations as needed, including laundry, restocking supplies, and preparing treatment rooms.
- Maintain a professional demeanor, appearance, and communication style at all times.
- Follow all safety guidelines, policies, and procedures established by the spa and hotel.
What are we looking for?
Qualifications
- Current state cosmetology or nail technician license required.
- Previous experience in a spa or salon environment preferred.
- Strong knowledge of sanitation and safety standards.
- Excellent customer service and communication skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Professional, friendly, and service-oriented demeanor.
Compensation:
$24.00
-
$35.00
Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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