About this role
What You'll Do
- Run Day-to-Day Retail Account Management. Be the primary contact for our retail accounts, coordinating with our brokers where applicable. Support launch readiness and in-store and online execution, coordinating with Revenue Operations on item setup and purchase orders and with Supply Chain on inventory.
- Enable and Grow Wholesale Partners. Serve as the day-to-day contact for our wholesale (including international) partners. Look for opportunities to expand distribution, assortment, and promotional presence within existing accounts, and identify, pursue and help land new wholesale partners.
- Own Channel Performance. Track performance against targets, keep the reporting cadence running, and optimize the channel to meet revenue goals.
- Drive Promotions and Trade Programs. Build and maintain the promotional calendar, execute promotions with accounts, in coordination with Revenue Operations on pricing and promotion setup, and track results so we learn what works and do more of it.
- Deliver Engaging Marketing Content. Share high-performing content, creative, and messaging so partners can use it in their markets. Work with Marketing, Creative, Clinical and Regulatory on partner materials, labeling, and compliance needs.
- Partner on Trade and Operations Details. Work with Finance and Revenue Operations on trade spend tracking, deductions, invoicing, and reconciliation. Partner with Finance and Supply Chain on account-level demand forecasting, replenishment, and inventory planning for retail and wholesale accounts.
- Turn Data into Decisions. Build recurring reports on sell-through, velocity, promotional lift, and account health. Prepare materials for account reviews and give senior leadership clear, actionable recommendations.
- Support Our Partnership Pilots. Help senior leadership run early partnership programs by tracking deal terms, deliverables, and results.
Who We’re Looking For
- 5 to 8 years of experience in account management, business development, or category management at a CPG, consumer health, supplements, beauty, or wellness company.
- Experience managing natural or specialty retail accounts, including promotions and trade spend.
- Strong analytical skills, with comfort in spreadsheets and retail data tools.
- Experience coordinating across Finance, Revenue Operations, Supply Chain, Marketing, Creative, Clinical and Regulatory.
- Excellent organization and follow-through, with attention to detail on orders, pricing, and deadlines.
- Clear written and verbal communication, and the ability to build strong relationships with buyers and partners.
- A self-starter’s mindset: comfortable building routines from scratch and adapting quickly in a fast-moving environment.
- Experience working with brokers, distributors, or wholesale and international partners is a plus.
- Familiarity with dietary supplements and related compliance considerations is a plus.
What Success Looks Like
In your first three months
- You know each account’s pricing, promotional history, calendar, and contacts.
- A reliable weekly and monthly reporting routine is in place.
- Launch readiness tasks are on track, with clear owners and dates.
In your first six months
- Our retail launch is executed smoothly, with issues flagged and resolved quickly.
- You have expanded the business we are doing with our wholesale partners through increased size and cadence of orders.
- The promotional calendar and trade tracking are accurate and shared with Finance and Revenue Operations.
- Partners are receiving regular content and updates, with progress tracked against targets.
In your first twelve months
- You’re the trusted lead for retail and wholesale, freeing senior leadership to focus on strategy and new opportunities.
- Reporting and forecasting are consistent and used to make decisions.
- You’ve helped onboard at least one additional account or partner.
Salary & Benefits
- $200,200-$225,000
- Medical, Dental, and Vision
- Commuter Benefits
- Life & STD Insurance
- Company match on 401 (k)
- Flexible Time Off (FTO)
- Equity