About this role
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Job Title:
Retirement Operations Specialist -New Retirement
Agency:
Teachers Retirement System
Job Requisition ID:
JR0000007973
Shift:
Not Applicable (United States of America)
Compensation Details:
Job Description:
The Teachers Retirement System of Georgia (TRSGA) is seeking a dedicated and detail-oriented Retirement Operations Specialist to join our team. Under general supervision of the operations manager, the incumbent will perform a full range of duties with respect to calculating new retiree benefits, and death benefits. Incumbents prepare appropriate correspondence and follow up on all requests and correspondence regarding new retiree benefits, active death benefits. This will include responding to incoming telephone inquiries, meeting members in person, and replying to correspondence from members regarding various benefits and credits. Incumbents process new retiree applications, benefit estimates for beneficiaries and ensure that member files contain the appropriate documentation in order to complete such tasks according state/federal laws, rules, regulations, and policies of the Teachers Retirement System.
Minimum Qualifications:
Some college and/or 1 to 2 years full time experience in banking, accounting, claims processing, or payroll. -Working knowledge of Microsoft Excel and MS Office Suite. -Ability to prioritize and manage a high volume workflow queue. -Ability to handle high volume telephone calls and written inquires without compromising work quality. -Ability to meet required deadlines.
Equal Employment Opportunity Employer
The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.