Student Relations Coordinator (2026 - 2027 School Year)

Crossroads Charter Schools is looking for highly effective, highly qualified and highly motivated individuals to join our organization. Ideal candidates will have experience in urban education and be committed to our four core values:   High Expectations, Real World Learning, Creative Culture, and Belonging.

Crossroads Charter Schools organization is an equal opportunity employer. Applicants are considered for all positions without regard to sex, race, religion, color, national origin, ancestry, age, disability, sexual orientation, gender identity, or any other factor prohibited by law.

Job Description:  Student Relations Coordinator

Direct Supervisor:  Principal, or designee

School Summary:
At Crossroads Charter Schools, we…

- Develop school environments where all students are actively and meaningfully engaged in rigorous instruction and authentic learning tasks.

- Interrupt the “school to prison pipeline” – policies and practices that are directly and indirectly pushing the most at risk students out of school and on a pathway to the juvenile and criminal justice systems.

- Engage families as partners in meaningful ways.

- Build the capacity of diverse teams that are more reflective of our students.

- Nurture an open, collaborative, and trusting environment because the work is enormous, deeply personal, emotional and often difficult.

- Engage in on-going job embedded professional development through co-teaching and co-planning

Position Summary:

The primary responsibilities are to provide continuous support to the overall educational environment by utilizing BIST (Building Intervention Support Team) and Love & Logic strategies in order to address student behaviors. The Student Relations Coordinator tracks and analyzes data in order to provide ongoing behavior intervention strategies for all students in all aspects of the educational environment.  In addition, the Student Relations Coordinator consults with staff, parents, and community partners to enhance their effectiveness in helping students grow socially, emotionally, personally, and academically.   The Student Relations Coordinator collaborates with staff to accommodate special needs, diversity and educational backgrounds of the students; and overcome challenges constructively. The coordinator is a hardworking, goal-oriented and enthusiastic professional.

Position Responsibilities:

- Help create and sustain a positive learning environment for all students.

- Designs and implements a Focus Room where students can de-escalate and regroup in preparation to return to class.

- Work one on one or in small groups with students who are experiencing difficulty in managing behaviors.

- Collect, analyze, and disseminate behavior data, communicate regularly with the staff, administration, and parents and track progress toward individual student and school-wide goals.

- Facilitate team meetings that: design Behavior Interventions Plans; address classroom organization, effective instruction, social skills instruction, and ethical issues; school-wide procedures or policies and factors that affect effectiveness including social validity and treatment integrity.

- Work with individual teachers, groups of teachers and/or the entire staff on behavior interventions and strategies, Trauma Informed Care, crisis intervention, and other factors that can affect development and implementation of interventions.

- Observe and assist within the classrooms for identified students.

- Lead celebrations to acknowledge, encourage, and celebrate good behavior.

- Counsel individuals and groups of students through the development of educational, personal, social, and career plans

- Monitor arrival and dismissal procedures.

- Assist in creating and implementing behavior plans for identified students.

- Serve as the point of contact for behavior issues with the school’s transportation provider.

- Provides outlets and avenues for students to communicate with staff, serving as a liaison to empower students, develop leadership skills, and build healthy relationships built on trust.

- Perform other duties and responsibilities as assigned.

- All work responsibilities are subject to having performance goals and/or targets established as part of the annual performance planning process or as the result of organizational planning.

Skills and Qualifications:

- Degree required: high school diploma or equivalent.

- Degree preferred: Associate degree or college coursework in education, child development, psychology, social work, or a related field.

- Minimum years of experience: At least two years of experience working directly with school-age children in a school, youth development program, or similar setting, including hands-on experience supporting student behavior.

- Demonstrated success: De-escalating student behavior, teaching and reinforcing replacement skills, and helping students return successfully to class. Candidates should also be able to show how they’ve partnered with teachers and families and used behavior data to adjust supports.

- Knowledge of:  Positive behavior supports, trauma-informed practices, de-escalation strategies, and behavior intervention planning. Familiarity with BIST and Love & Logic is preferred, with a willingness to complete district-required training.

- Desire to continue professional development

- Excellent organization skills and an ability to coordinate multiple tasks and activities

- Outstanding verbal and written communication skills and an ability to keep multiple stakeholder groups, including parents, teachers, staff, volunteers and partners, informed of critical issues, activities and schedules.

- An ability and enthusiasm for promoting the school and its mission to a broad and diverse group of people.

- Excellent work ethic, positive attitude, flexibility and willingness to perform tasks assigned

- Demonstrates ethical behavior and confidentiality of information about students and teachers in school environment and community.

- Must pass extensive background check

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job requires that the employee be able to: sit, stand, walk, speak, hear, use hands, fingers, reach with hands and fingers; bend, stoop, lift objects of at least ten pounds.  Job requires the employee occasionally to stoop, kneel, crouch.  Visual ability requires mono and color vision, close vision, distance vision, depth perception and ability to adjust focus.

Mobility and Active Supervision:

Constant Walking and Standing: You must regularly stand and walk to monitor students during high-energy transitional periods like arrival, dismissal, lunch, and recess.

Positional Flexibility: You will occasionally need to stoop, kneel, crouch, or crawl to interact with elementary-aged children at their eye level or handle materials.

Quick Reflexes and Agility: The role requires navigating crowded hallways, classrooms, and outdoor playgrounds efficiently, sometimes needing to move quickly to intervene in behavioral disruptions or safety issues

Mandt: Must be able to successfully implement Mandt system physical requirements.

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually loud and is a standard acceptable level for this environment. Is directly responsible for students’ safety, work output and well-being.

All applicants must apply on the Crossroads website at:   http://www.crossroadsschoolskc.org/careers

Key Working Relationships in Addition to Supervisor:

Teachers, Students, Parents, Volunteers, Office Staff, Support Staff, Assistant Principals, Principals, District Leadership Team, Central Office Team

Both federal and state law requires all public school personnel to submit to and pass a criminal background check prior to employment by the school.  Crossroads Charter Schools is required by law to exclude from employment any person who has pleaded to or been found guilty of a felony or crime involving moral turpitude under the laws of the State of Missouri, any other State of the United States or any other country, whether or not a sentence is or was imposed.

Please be advised that Crossroads Charter Schools does not seek information related to the conviction of crimes unrelated to those described in this question.  Your conviction of a crime not otherwise listed above is not an automatic disqualification from employment consideration.  The school will consider the nature of the offense and the relationship between the offense and the position for which you are applying.