About this role
If you are seeking to join a stable and established organization with high employee and patient satisfaction ratings, then Tri-City Cardiology is for you! Tri-City Cardiology has been serving the healthcare needs of the East Valley for over 40 years.
We are searching for a customer service oriented professional to join our dynamic Front Office/Discharge Scheduling team ! If you enjoy working in a fast-paced environment for a company that truly cares about the service provided to their patients and putting quality care first, this may be an ideal position for you!
- Position Location: Gold Canyon (6724 S Kings Ranch Road)
- Schedule: Openers can start as early as 6:45 a.m., closers can work as a late as 5:30. It would be an eight hour shift in this time frame Monday-Friday
- Travel: Occasionally required to fill in at other East Valley locations: Gilbert, East Mesa and San Tan Valley
- Pay Rate: $18.00 - $21.00
TCC PERKS!!!
- Immediate Holiday Pay
- Annual Movie Night – invite your family too!
- Years of Service Awards
- Reward & Recognition Program!
- Comprehensive Benefit Plan
POSITION SUMMARY
This position provides front office support to our patients by greeting and registering patients, providing financial information and support and verifying both financial and demographic information upon check-in. This position also provides comprehensive discharge services to the patients to ensure that the care plan and physician orders are scheduled and carried out.
REGISTRAR ESSENTIAL FUNCTIONS:
- Verifies and updates all demographic and insurance information on patients in Practice Management (PM).
- Scans all insurance cards, pharmacy cards and drivers licenses into the appropriate accounts in Practice Management (PM).
- Ensures Privacy Notices and yearly updates are completed and signed on every patient.
- Explains TCCs financial policy and Forms Fees to patients. Ensures that patient signs the financial policy and completion of Forms paperwork. Discusses the patients financial responsibility, including co-pays, coinsurance, deductibles, Forms Fees and payment needed at time of visit.
- Must attempt to collect co-pays, coinsurance, deductibles, deposits, and/or past due balances.
- Reconciles cash bag and prepare and reconciles the daily deposit.
DISCHARGE ESSENTIAL FUNCTIONS:
- Schedules patient appointments for testing both internally and externally per physicians orders.
- Schedules follow up appointments or referrals to other specialists per physicians order.
- Completes lab and radiology requisitions/orders and tasks for authorization appropriately.
- Creates new patient charts and scheduling for walk in New Patients
- Prints patient appointment reminders, clinical summaries, and reviews all TCC scheduling, policies, cancellation notices and testing instructions.
- Verify appropriate diagnosis for Testing from the chart.
- Enrolls patients in the Patient Portal if not already registered.
- Works various task buckets for scheduling and completes scheduling tasks
Qualifications
MINIMUM QUALIFICATIONS
Education/Experience/Licenses/Certifications
High school diploma or GED.
Eligibility
All employees must be able to provide proof of their identity and their right to work in the United States
PREFERRED QUALIFICATIONS
Previous medical scheduling preferred.
One year of cash handling experience preferred.