Training and Technical Assistance (T/TA) Specialist

Training and Technical Assistance (T/TA) Specialist
Level: Journeyman  |  Full-Time (100%)  |  Work Location: On-Site – Washington, DC Metro Area
⚠ This position is contingent upon contract award.
ABOUT THE ROLE
Red Carrot is seeking a Journeyman Training and Technical Assistance (T/TA) Specialist to support a national T/TA center that equips health and social service professionals to prevent, identify, and respond to human trafficking. Under the direction of the Program Manager, this role coordinates, develops, and delivers trainings, webinars, and coaching, and manages incoming T/TA requests from the field.
KEY RESPONSIBILITIES
- Coordinate intake, documentation, tracking, and responses to T/TA requests, including responding to email and phone inquiries within two business days and maintaining the request log
- Assess requestor needs and recommend appropriate T/TA approaches for customer review and approval
- Develop and deliver general and specialized T/TA, including trainings, webinars, listening sessions, peer learning activities, and coaching
- Work with SMEs and other Key Personnel to develop, customize, review, and update T/TA materials for intended audiences
- Provide content and logistical support for virtual and in-person trainings, meetings, conferences, and other convenings
- Support national training program offerings and capacity-building activities, including participant coordination, coaching support, and peer learning
- Develop and carry out outreach strategies and materials to promote T/TA services and increase participation
- Work with the Evaluation Specialist to collect participant feedback and use findings to improve T/TA delivery
MINIMUM QUALIFICATIONS
- Bachelor's degree and/or lived experience related to human trafficking
- At least 5 years of relevant experience, including delivery of trainings
- Experience in capacity building and community partnership development
- Subject matter expertise in designing, implementing, and evaluating T/TA programs for frontline professionals
- Experience developing multidisciplinary T/TA and a solid understanding of how training can integrate social services, health care, behavioral health, and public health professionals to respond to the needs of impacted populations, including survivors of human trafficking
- Experience facilitating high-level meetings, trainings, and focus groups to explore topics and emerging issues with stakeholders
- Ability to provide public-facing customer support and respond promptly to T/TA requests from the field
- Experience providing logistical and content support for virtual and in-person trainings, meetings, and other convenings
- Experience developing and implementing marketing and outreach strategies to promote T/TA services
- Excellent verbal, interpersonal, and written communication skills, with the ability to communicate effectively with technical and nontechnical audiences
- Excellent problem-solving skills, including the ability to analyze situations, identify potential problems, and proactively recommend solutions
- Ability to manage multiple priorities and respond to evolving needs in a fast-paced environment
- Ability to work on-site at the contractor facility during core hours of 8:30 a.m. to 4:30 p.m. ET, Monday through Friday

Benefits at Red Carrot:

At Red Carrot, we empower you to be a leader. We attract and develop talent from all backgrounds because we believe there’s strength in diversity, offering different perspectives and skills. Together, we can solve our client’s biggest challenges. We offer a competitive compensation and benefits package.

- Training and Development – Tuition reimbursement and professional trainings for eligible employees.

- Healthcare – Top-tier medical, dental, vision, life insurance and long-term disability coverage.

- 401(k) Plan – 401(k)-retirement and Roth plan with company matching and no vesting period.

- Profit Sharing – Discretionary profit-sharing plan to all eligible employees after one year of employment.

- Paid Time Off – Provides flexible work hours, paid time off, and 11 federal holidays.

About Us:

Red Carrot is an award-winning, woman-owned small business built for the complexity of federal government work. We partner with clients to advance their goals — powered by a team fueled by passion, backed by intelligence, and grounded in expertise.

From day one, we've applied industrial engineering principles and data analytics to solve complex problems with precision. Our approach is research-centric, data-informed, and audience-oriented — and it's how we deliver work that actually moves the needle.

We exist to strengthen the organizations and communities we serve through trusted, purposeful communication. That's not a tagline — it's the standard we hold ourselves to on every engagement.

Headquartered in Miami, Florida, with a strong and growing presence in Washington, D.C., our team works with clients across the country. Distance doesn't dilute our service. We build capacity where our clients need it, delivering Strategic Communications, Customer Experience, Management Consulting, and Human Capital Solutions that fit their mission — and their moment.

We're the partner organizations turn to when communication challenges are real, the stakes are high, and the work has to matter.