Home Care Intake & Medicaid Services Navigation Specialist

Description

Venture Forthe is hiring a Home Care Intake & Medicaid Services Navigation Specialist to help people already enrolled in Health First Colorado (Colorado Medicaid) access in-home personal care and other long-term services and supports. You’ll guide prospective clients and families from their first inquiry through referral, assessment, and service approval. You’ll also build relationships with the community partners who refer people to Venture Forthe.

Requirements

What you’ll do

- Guide prospective clients through home care intake. Respond to inquiries, meet with individuals and families in their homes or in community settings, and explain available services and next steps.
- Help Medicaid members access in-home services. Connect individuals with the appropriate Case Management Agency, help them gather documentation and complete paperwork, and support them as they prepare for assessments.
- Keep referrals moving. Track each referral, follow up with families and partner agencies, and help address delays. Once services are approved, coordinate the handoff to our operations team so care can begin.
- Build referral relationships. Work with case managers, hospitals, healthcare professionals, senior organizations, and other community partners who connect people with home care.
- Support community and Veteran outreach. Build relationships with VA contacts, Veterans Service Officers, and Veteran-serving organizations. Represent Venture Forthe at resource fairs, networking events, and presentations, and contribute to outreach materials and campaigns.

What you’ll bring

Required

- Extensive Medicaid case management experience, including hands-on experience helping enrolled members access long-term services and supports.
- Working knowledge of Health First Colorado, Community First Choice, home and community-based services waivers, and the role of Case Management Agencies.
- Bachelor’s degree in social work, human services, healthcare administration, public health, communications, marketing, or a related field. An equivalent combination of relevant education and directly related experience may be considered.
- Ability to explain complex processes in plain language, manage multiple active referrals, and follow through with families and partner agencies.
- Valid driver’s license and access to a reliable, insured personal vehicle for local travel.

Preferred

- Experience working with Veterans, coordinating VA community care referrals, or building relationships with Veteran-serving organizations.

This role is based in Lakewood and includes regular local travel of up to 80% for home visits, partner meetings, and community events. Occasional evening or weekend hours may be needed.

What Venture Forthe Offers

- Work-life balance
- Health, dental, and vision insurance
- Paid time off (PTO)
- 401(k) with company match
- Employee Assistance Program (EAP)
- Short-term disability, critical illness, and hospital indemnity plans
- Flexible Spending Account (FSA) and Health Savings Account (HSA) options
- Employee discount programs
- Career growth opportunities in a mission-driven agency
- A supportive, collaborative team

Venture Forthe Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind: Venture Forthe, Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

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Salary Description
$28.85/Hour