Head of Deployment & Field Operations

About Maven

Maven Robotics designs, builds, and deploys intelligent robotics for logistics and manufacturing. Maven is building the first general-purpose robotics system for industrial work. Our mission is to activate autonomous labor at scale and build toward infinitely elastic industrial capacity. We’re a team of engineers, researchers, and operators who have spent our careers working on the hardest problems in AI, robotics, engineering, and autonomous systems. We work at the intersection of advanced research and real-world engineering, turning ideas into prototypes and deployed systems.

At Maven, we build around the realities of industrial work. The robots are designed from first principles for complex physical environments and rigorous commercial standards. They master real tasks that deliver immediate impact, industrial-grade reliability, and intelligence that compounds at scale. We’re growing an ambitious team of people who think in systems, move quickly, and are builders at heart.

About the Role

As Head of Deployment & Field Operations at Maven Robotics, you will lead the successful deployment, integration, and ongoing performance of Maven's robotic systems at customer sites. This is a highly technical, hands-on leadership role responsible for taking robotic systems from lab-ready to fully operational production environments. You will own the entire deployment lifecycle, lead field operations, and build the processes and teams needed to scale deployments across multiple customer sites.

What You’ll Do

- Own end-to-end customer deployments from lab-ready systems to successful production deployments, including site readiness, installation, commissioning, validation, and go-live

- Drive deployment execution: Build and manage deployment plans, timelines, resources, dependencies, and risks

- Lead onsite integration and troubleshooting: Coordinate hardware, software, controls, and customer systems integration; diagnose issues and drive rapid resolution with engineering teams.

- Deliver operational reliability: Own post-deployment stabilization, driving robot performance, uptime, throughput, and operational readiness to meet customer success criteria

- Serve as the primary technical interface with customers: Coordinate with customer engineering and operations teams, manage expectations, and ensure smooth handover to ongoing operations

- Own ongoing operational performance across all deployed sites: Ensure targets for uptime, throughput, reliability, and customer SLAs are consistently met

- Build a scalable deployment function: Establish repeatable deployment processes, tools, documentation, training, and support infrastructure to enable expansion from initial sites to large-scale fleet deployments

What We’re Looking For

- Strong technical background in robotics, automation, or complex electromechanical systems

- 10+ years of experience, including hands-on deployment of complex systems

- Proven ownership of operational performance across multiple production sites

- Experience leading technical teams and managing enterprise customers

- Hands-on, resourceful, execution-oriented leader comfortable with early-stage technology and startup ambiguity

Equal Opportunity

Maven Robotics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.