Distribution Center Operations & Supply Chain Manager

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A global leader helping aquarists and reptile keepers succeed through exceptional products across our banner brands and our leading e-commerce platform.
Our company looks for doers, thinkers, and creators. We put the customer at the center, bringing unique skills and passion to a fast-evolving environment.

General Description
The Distribution Center Operations & Supply Chain Manager is the entrepreneurial site leader responsible for launching, running, and scaling a new greenfield distribution center in Las Vegas, NV. This role holds full operational accountability across safety, quality, delivery, cost, and people (SQDCP).
Starting shoulder-to-shoulder with a founding crew, you will take ownership of the facility layout, institute standard operating procedures (SOPs), drive lean management cadences, and execute 100% direct-to-consumer (D2C) fulfillment where every order placed starts movement the same day. As the site scales, you will exercise cost-center budget and staffing autonomy while partnering directly with executive leadership on logistics modeling and network optimization.

Primary Responsibilities
Greenfield Launch & Systems Integration (Phase 1) Own and optimize the warehouse layout, pack stations, and racking. Build corporate guidelines into robust, site-specific SOPs for receiving, wave picking, pack-and-ship verification, and cycle counting. Command daily fulfillment operations across Epicor (ERP), FastFetch (pick automation), and ProShip (multi-carrier outbound parcel). Source and manage local facility vendors; coordinate directly with local FedEx operations for daily trailer drops and pulls. Establish and document OSHA compliance, MHE/forklift certifications, daily equipment checklists, loss prevention, and ergonomic standards.
Daily Fulfillment Execution & Lean Leadership Work alongside the founding team on the floor during launch, packing orders and operating equipment during volume surges to set culture and operational standards. Lead daily startup huddles, maintain visual management boards, track pick/pack velocity, and dynamically rebalance labor between docks. Ensure 100% D2C parcel fulfillment where every order starts movement the same day. Serve as first-line defense to troubleshoot warehouse software, carrier drops, and equipment before escalating.
Inventory Control & Material Handling Execute periodic cycle counting and annual physical inventories. Conduct root-cause investigations on inventory discrepancies and carton damages. Oversee material flow across diverse SKUs, from high-value electronics to heavy palletized bulk freight.
Scaling, Budget & Strategy (Phase 2) Recruit, hire, and train associates, expanding the team and capabilities. Manage the site cost center, exercising local spending authority and labor flexibility to optimize cost-per-order (CPO). Deliver against core KPIs: Same-Day Movement Initiation %, Pick/Pack Accuracy %, Cost Per Order (CPO), and Safety / Incident-Free Days. Partner with the VP of Distribution to evaluate freight lanes, carrier performance, and multi-node distribution strategies. Carve out space and allocate labor to establish light assembly and promotional kitting cells.

What You Bring Entrepreneurial Grit: High agency with a builder mindset; solves problems autonomously in fast-paced environments. Floor Leadership: Willingness to lead from the front, working shoulder-to-shoulder with the team. Analytical Aptitude: Ability to translate operational data into cost savings, labor efficiency, and throughput gains. Systems Agility: Tech-forward leader comfortable with automated pick systems, parcel software, and modern ERPs. Clear Communication: Proactively aligns site progress, risks, and performance trends with leadership.

Role Requirements Experience: 5+ years of distribution center/fulfillment leadership with a Bachelor’s degree (or equivalent supply chain analyst background); OR 8+ years of progressive warehouse operations leadership. Fulfillment Background: Proven success in high-volume, direct-to-consumer (D2C) parcel fulfillment operations. Technology: Hands-on experience with modern WMS/ERP systems (Epicor, SAP, Oracle), pick automation, and multi-carrier parcel tools (ProShip). Safety & Compliance: Practical knowledge of OSHA regulations, equipment checklists, and MHE (forklifts, reach trucks). Physical Requirements: Ability to stand/walk for 8+ hours a day and lift up to 50 lbs during peak periods.
Compensation / Pay Rate (Up to): $100,000.00 - $115,000.00 Per Year