About this role
## Department
Graduate Studies
Position Summary
This position exists to support graduate student recruitment, admissions processing, enrollment activities, and operational functions for Graduate Studies. The role serves as primary contact for international admissions and additional point of contact for prospective, applicant and admitted graduate students by providing accurate information, guidance, and support throughout the enrollment process. The position supports recruitment events, processes admissions documentation, supports graduate programs with admissions operations, and assists with international student admissions processes. Working across multiple student information systems, the position maintains data integrity, monitors application status, and generates reports to support enrollment management decisions. This role contributes to student access and success through responsive service, effective communication, and collaboration with graduate programs.
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Duties/Responsibilities
- Coordinate and track in-person and virtual graduate recruitment opportunities, including graduate fairs, open houses, and outreach events. Assist with event attendance, logistics, and follow-up activities that support graduate enrollment goals.
- Serve as a resource for prospective, applicant, admitted graduate students by providing accurate information regarding admissions requirements, policies, deadlines, and enrollment procedures. Respond to inquiries through phone, email, virtual, and in-person communication channels in a timely and professional manner.
- Process graduate admissions documentation, including transcript receipt, verification, document uploads, and electronic record management. Ensure application materials are complete, accurate, and maintained in accordance with university policies and established procedures.
- Use university student information and admissions systems to manage applicant records, review application data, update student information, and support admissions workflows. Maintain a high level of data integrity while ensuring records are processed accurately and efficiently.
- Support graduate program coordinators and academic departments with program-specific admissions activities and operational needs. Communicate admission decisions, coordinate applicant status updates, and facilitate the completion of admissions-related processes.
- Provide support for international graduate student admissions by responding to procedural questions and assisting with application processing requirements. Partner with International Student Services and graduate programs to facilitate accurate application review and student communication.
- Maintain tracking systems and generate reports that assist with monitoring recruitment and admissions outcomes.
- Assist with the planning, preparation, and execution of Graduate Studies events and programs.
- Monitor applicant and student communications to ensure timely updates regarding application status, missing documentation, and next steps in the enrollment process. Provide proactive outreach that supports positive student experiences and successful enrollment outcomes.
- Contribute to continuous improvement efforts by identifying opportunities to enhance admissions, recruitment, and enrollment processes. Assist with implementing new procedures, policies, and operational practices that improve service delivery and efficiency.
- Other duties as assigned.
Position Competencies
- Ensures operational effectiveness by managing priorities, time, and resources responsibly, adhering to policies, delivering measurable results, and meeting performance expectations.
- Aligns individual work with team and departmental goals by contributing to shared priorities.
- Practices collaboration by communicating clearly, checking for understanding, building strong relationships, and engaging diverse perspectives to achieve shared outcomes.
- Advances equity and belonging with awareness of culture and potential biases, listens openly to diverse perspectives, contributing to respectful and inclusive work relationships.
- Innovates by developing professional skills, staying informed on relevant trends, and identifying opportunities to improve processes and outcomes.
Required Qualifications
- Bachelor's degree or an equivalent combination of education and experience (one year of education may substitute for two years of related experience).
- Two years of professional experience supporting admissions, enrollment services, registrar operations, program administration, or a closely related occupational work experience.
- Hands-on experience using Student Information Systems such as Slate and Banner.
- Experience using student information systems, customer relationship management systems, database platforms, or similar enterprise systems to manage records and processes.
- Experience managing and verifying digital academic records confidential records and performing detailed administrative work with a high degree of accuracy.
- Sufficient physical ability and mobility to occasionally stop, bend, kneel crouch, reach and twist and lift moderate amounts of weight, when helping out with setting up events
Important Note : Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet ALL required qualifications.
Preferred Qualifications
- Experience supporting graduate admissions and enrollment management,
- Experience supporting admissions processes for international students, including F-1 student populations.
- Recruitment experience
- Website management and Qualtrics surveying
Work Hours
- Full Time, 40 hours per week, Non-Exempt
- Monday – Friday, 8am - 5pm
- Evenings and weekend work: Occasionally as needed
- Hybrid, at least 2 days on campus (Wednesdays and Thursdays on campus).
- Travel: Occasionally as needed
Salary for Announcement
We anticipate the qualified candidate to be placed between $54,000 – $60,000. The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.
The above salary range represents the University’s good faith and reasonable estimate of the range of possible compensation at the time of posting.
Full Consideration Date
Complete applications received by November 27, 2026 at 11:59 PM MST will receive full consideration, however applications will be accepted after this date until the position is filled.
Instructions to Apply
For full consideration, please submit the following documents:
- Resume
- Cover letter describing relevant job experiences as they relate to listed job qualifications and interest in the position
Official transcripts will be required of the candidate selected for hire.
If you are an Internal applicant, please apply via the Jobs Hub tab within the WorkDay Menu
Important Note : Successful applicants will ensure their resumes clearly demonstrate that their work experience describes how they meet ALL required qualifications.
Our commitment to CADRE
At MSU Denver, we are committed to our CADRE values: Community, Access, Diversity, Respect, and Excellence . We strive to create a supportive and inclusive environment where all community members are valued and belong. Our dedication to breaking down barriers to education, fostering open dialogue, and promoting world-class scholarship ensures that we provide exceptional services and innovative learning opportunities for our students, faculty, and staff.
Skills
- Student-centered service
- Written and verbal communication
- Organization and time management
- Reliability and attention to detail and accuracy
- Data management and reporting
- Relationship building and collaboration
- Adaptability and problem solving
Closing Date
Open Until Filled
## Posting Representative
Carlos Alcala
## Posting Representative Email
[email protected]
Benefits
The University’s benefits package is comprehensive and offers medical, vision and dental, free RTD pass, tuition reimbursement, as well as a life and supplemental insurance plans, retirement plans and other programs, such as access to a long-term disability (LTD) plan. Visit MSU Denver’s benefits website to learn more.
For a brief overview, please see: https://www.msudenver.edu/wp-content/uploads/2024/01/MSU-Benefit-Summary.pdf .
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at [email protected] .
Background Checks
Metropolitan State University of Denver is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To Assist in achieving that goal, we conduct background checks on all finalists for positions at the University prior to employment.
Diversity Statement
Metropolitan State University of Denver is a unique, access-oriented campus community that values diversity, equity, and inclusion in all its forms. Our student population consists of nearly 58% first generation students and over 50% students of color. We are a designated Hispanic Serving Institution located in downtown Denver.
We create an equitable learning and working environment in concert with individuals who consistently demonstrate commitment to equity and inclusion. We greatly value the diverse identities and perspectives of our students, faculty, and staff and recognize that in order to achieve a just and equitable society, diversity must go beyond simple representation. It requires critical inquiry and dialogue and a commitment to action. We strive to provide a culture of belonging for all community members to achieve personal and professional success.