Event & Engagement Manager

Deloitte Services Pty LtdSydney, New South WalesOn-siteFull-timeMid level, 2–5 yearsListed 13 hours ago

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About this role

- Shape some of Deloitte's most important in-person partner and employee experiences, from flagship events to leadership connection moments.

- Thrive in an innovative, collaborative people culture

- Build relationships with in-person connection across our teams and clients

We are seeking an exceptional Event & Engagement Manager to join Deloitte’s Communications, Change and Experience (CCX) team, helping translate our Employee Experience strategy into purposeful events, experiences and moments that matter to our Partners and People.

Operating in a fast-paced environment, you’ll work across some of Deloitte’s key Partner and employee experiences, partnering with senior stakeholders, employees and specialist teams to understand audience needs, shape the experience and lead end-to-end delivery.

This is a hands-on role for someone who brings a creative and experience mindset to event delivery. You’ll be comfortable taking an ambiguous brief, helping shape what the experience needs to achieve, and turning it into a detailed plan that is delivered brilliantly.

What will your typical day look like?

Experience & Engagement

- Translate Deloitte’s Employee Experience strategy and priorities into purposeful in-person employee experiences and moments

- Understand the audience, purpose and intended outcomes, using employee insights, feedback and data to inform the experience

- Partner with experience design, communications and other specialists to shape experiences around audience needs

- Bring an experience mindset to event planning, considering the full journey from invitation and arrival through to participation, connection and follow-up

- Ensure experiences are inclusive, accessible and relevant to different employee audiences

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Project & Event Delivery

- Lead end-to-end event delivery and project management of some of Deloitte’s key in-person employee experiences and moments, from annual flagship events and quarterly leadership connections to ongoing community and connection moments

- Turn experience concepts into detailed delivery plans, schedules, run sheets, production briefs and operational requirements

- Lead event production and logistics including venues, staging and AV, catering, travel, registration and on-the-day operations

- Manage suppliers, production partners, procurement and commercial arrangements

- Coordinate multiple workstreams, internal teams and external partners to deliver a seamless audience experience

- Maintain clear governance and actively manage decisions, risks, issues and dependencies

- Lead rehearsals, operational testing and event readiness, ensuring teams, suppliers and stakeholders are clear on their roles

- Protect the intended audience experience while responding to changing requirements and operational constraints

- Anticipate and resolve issues quickly, particularly in live event environments

- Manage event merchandise end-to-end, including sourcing, production, fulfilment and sales where required

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Budget Management

- Develop, manage and track event and project budgets, providing accurate forecasting and reporting

- Manage costs and identify opportunities to improve value without compromising the audience experience

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Stakeholder Management & Communication

- Build trusted relationships with senior stakeholders, providing clear advice and managing expectations

- Communicate progress, decisions and delivery risks clearly, escalating where required

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Measurement & Continuous Improvement

- Agree clear success measures and capture audience feedback to understand the impact of key experiences and events

- Lead post-event reviews and apply lessons to improve future experiences

Enough about us, let’s talk about you

You’re a proactive Event & Engagement Manager who knows how to turn an idea into a great in-person experience and make it happen.

You bring a strong audience and experience mindset, but your real strength is delivery. You’re highly organised, comfortable managing complex events and multiple moving parts, and confident working with senior stakeholders. You can see the bigger picture while staying across the detail needed to deliver great experiences.

You’ll bring:

- Demonstrated experience leading the end-to-end delivery of complex in-person events and experiences, from planning through to live delivery

- Strong project management capability, with the ability to translate experience concepts into practical plans and manage multiple workstreams, timelines, risks and dependencies

- Strong live event production experience, including venues, AV, staging, rehearsals and on-the-day operations

- Demonstrated ability to build trusted relationships with executive leadership, providing event-based support including developing event briefing packs, agendas/run orders, updates to screen presentation content.

- Experience managing event logistics, budgets, procurement, suppliers and external production partners

- An audience-first mindset, with the ability to make practical decisions that protect and improve the intended experience

- Excellent stakeholder management, including the confidence to advise, challenge and influence senior stakeholders

- Strong written and verbal communication skills, with an understanding of accessible and inclusive event delivery

- The ability to stay calm, make sound decisions and solve problems quickly in fast-paced and live event environments

Why Deloitte?

At Deloitte, we focus our energy on interesting and impactful work. We’re always learning, innovating and setting the standard; making a positive difference to our clients and our society. We put coaching at the heart of what we do, helping our people grow their careers in any direction – whether it be up, moving into something new, or even moving across the world.

We embrace diversity, equity and inclusion.  We have a diverse collection of people from different backgrounds, with different experiences, gender identities, abilities and thinking styles. What binds us together is a shared commitment to value everyone’s perspective and to cultivate inclusion; so that our work environment is a safe space we can all belong.

We value in-person connection with our clients and our colleagues. We offer several ways for you to work flexibly so that you can serve your clients, stay connected with your team, and manage your personal priorities.

We help you live and work well.  To support your personal and professional life, we offer a range of perks and benefits, including retail discounts, wellbeing leave, paid volunteering days, twelve flexible working options, market-leading parental leave and return to work support package.

Next Steps

Sound like the sort of role for you? Apply now!

By applying for this job, you ’ll be assessed against the Deloitte Talent Standards. We’ve designed these standards so that you can grow in your career, and we can provide our clients with a consistent and exceptional Deloitte employee experience globally. The preferred candidate will be subject to background screening by Deloitte or by their external third-party provider.