BaNCS Product Manager

About Northern Trust

As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.

Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.

With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Role purpose

The Business Product Manager will act as the accountable business owner for the BaNCS platform within Entitlements and Trade & Settlements. The role is responsible for defining business strategy, prioritising product development, governing platform change, management of the application and all Data attributes, ensuring operational readiness and maximising business value from platform investments.

The role serves as the primary liaison between Operations, Product Management, Technology, vendors and business stakeholders while ensuring the platform supports strategic modernisation objectives, regulatory obligations, operational efficiency and client service requirements.

Core responsibilities

1. Product strategy and roadmap

- Own and maintain the multi-year BaNCS product roadmap.
- Define the platform vision, target state and measurable business outcomes.
- Prioritise demand, enhancements, regulatory change and strategic initiatives.
- Evaluate business cases, benefits, risks, dependencies and investment opportunities.
- Align regional and functional requirements to the enterprise settlements strategy.

2. Platform governance

- Act as Business Application Owner for BaNCS and provide clear business accountability.
- Chair or represent the business in product governance forums and working groups.
- Approve business requirements, operating-model decisions and solution designs within delegated authority.
- Maintain oversight of product risks, issues, assumptions, dependencies and decisions.
- Escalate strategic decisions, delivery risks and control concerns to the appropriate governance body.

3. Requirements and change management

- Gather, challenge, document and prioritise business requirements.
- Translate operational and client needs into clear capabilities, outcomes and acceptance criteria.
- Manage the business backlog and recommend release priorities.
- Review impact assessments, change requests, sequencing options and implementation plans.
- Ensure changes transition successfully into the operating environment.

4. Data and process ownership

- Own or coordinate ownership for the key business processes operating through BaNCS.
- Define data-accountability and stewardship arrangements for critical settlement data.
- Approve business data mappings, static-data requirements and interface requirements.
- Oversee data-quality issues, remediation priorities and governance upkeep.
- Ensure changes to data use are appropriately assessed and governed.

5. Testing and implementation

- Sponsor business testing and secure appropriate operational SME participation.
- Agree UAT scope, test priorities and business acceptance criteria.
- Oversee review of test cases, outcomes, defects and residual risks.
- Coordinate business sign-off for requirements, data, testing and implementation readiness.
- Support go-live, migration, stabilisation and post-implementation review activities.

6. Vendor and stakeholder management

- Act as the primary business contact across Operations, Product, Technology, change teams and TCS.
- Build alignment across legal entities, regions, processing teams and control functions.
- Manage vendor-related priorities, requirements, costs, dependencies and escalation paths.
- Prepare concise updates for senior stakeholders and governance committees.
- Resolve competing priorities and facilitate timely business decisions.

7. Risk, regulatory and control

- Ensure platform design and change reflect applicable regulatory and operational-control requirements.
- Assess impacts arising from market, legal-entity, client and custody-model change.
- Support audit, risk, compliance, resilience and control assessments.
- Ensure appropriate segregation of duties, access governance and maker-checker controls are reflected in the operating model.
- Maintain traceable approvals, decisions and governance evidence.

8. Financial and portfolio management

- Support annual capital planning and funding submissions for BaNCS initiatives.
- Develop or coordinate business cases with clear scope, outcomes, benefits, risks and resource needs.
- Prioritise investments against strategic, regulatory, risk and operational criteria.
- Track delivery against approved scope, funding and roadmap commitments.
- Monitor benefits realisation and recommend corrective action where expected value is at risk.

Experience :

For internal applications - 24 months as Senior Consultant

A College or University degree and/or data governance and quality work experience is required.
10+ years experience in financial services
Deep domain knowledge
Strong cross business unit experience leading enterprise initiatives

Working with Us

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Reasonable Accommodation

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected] , or alternatively you can discuss your individual requirements with the recruiter you are working with.

About Our Bangalore Office

The Northern Trust Bangalore office, established in 2005, is home to over 5,600 employees.  In this stunning office space, we offer fantastic amenities which include our Arrival Hub - Jungle, the GameZone, and the Employee Experience Zone that appeal to both clients and employees.  Learn more.