Administrative Assistant 2 - Quality Assurance (54849)

PRINCIPAL ACCOUNTABILITY
The Administrative Assistant 2 (AA2) is a critical member of the Quality Assurance (QA) team. This position provides a full range of administrative support in a professional and timely manner to all QA team members and personalized administrative support to the Chief Quality Officer (CQO). The AA2 works with the CQO on a wide range of matters, where strict confidentiality is expected. The AA2 should be passionate about QA policies and procedures.
The AA2 works on a wide range of matters, where strict confidentiality is expected and professional appearance and attendance are essential. This position exemplifies and champions Carter BloodCare (CBC) Core Values and Code of Conduct, and adheres to CBC policies and applicable Standard Operating Procedures (SOPs). To support ongoing development and organizational goals, the AA2 is required to attend meetings and training sessions, as assigned.
This position may require working varying shifts, extended hours, weekends, and/or overtime to support operational needs. Regular full-time attendance is required during normal working hours.

Qualifications

EDUCATION

- High School Diploma, or GED equivalent

- Associates Degree, preferred

EXPERIENCE

- Minimum of 3 years of experience as an Executive Administrative Assistant or other senior-level Administrative Assistant, preferably in Quality Assurance

SKILLS AND KNOWLEDGE

- Excellent organizational skills, where detail is a priority

- Demonstrates the ability to effectively manage multiple projects, meet deadlines, use time efficiently, and prioritize work, with strong attention to detail

- Exceptional interpersonal and customer service skills

- Ability to communicate clearly and concisely (verbal and written)

- Advanced knowledge of document development (e.g., correspondence, spreadsheets, forms), proficiency in Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook) and Zoom, or other meeting technology

- Ability to learn, understand, and properly utilize CBC-specific applications/programs (e.g., Paycom, WellSky, iWeBB PASS, DocuShare)

- Exhibits initiative, discretion, and professionalism (e.g., dress, skill)

PHYSICAL/MENTAL STRESS FACTORS

- Stress associated with the ability to operate all equipment necessary to perform the job

- Primarily a sedentary job that requires the ability to sit, walk, stand, bend, and move up to 20 pounds

- Mental stress due to tight deadlines and project implementation, within limits anticipated due to the nature and scope of this position

- Ability to stay calm and on task in high-stress situations

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Carter BloodCare is an EEO/Affirmative Action employer. Carter BloodCare provides equal employment opportunities (EEO) to all employees and applicants and will not discriminate in its employment practices due to an employees or applicants race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic, and veteran or disability status. In addition to federal law requirements, Carter BloodCare complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Carter BloodCare is a Pro Disabled & Veteran Employer.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.