Case Manager - Certified Addiction Specialist (65059)

Aurora Mental Health & Recovery (AMHR) is seeking a Case Manager - Certified Addiction Specialist to join our Withdrawal Management program, working with clients who are actively intoxicated or experiencing withdrawal symptoms. The Case Manager provides guidance, safety, and stability while responding appropriately to emergency situations. Responsibilities include timely and ethical documentation of case management activities, monitoring client vital signs and behavior, and entering data into the Electronic Health Record and Microsoft Office. Additional duties include monitoring Urinalysis (UA) and Breath Alcohol (BA) tests, maintaining the facilitys security, and coordinating care by referring clients to supportive services.

The ideal candidate will have strong clinical skills in substance use counseling, direct client care, and documentation. They will be a team player who can work independently and thrive in a busy environment. The Detox Center provides 24/7 care for individuals experiencing acute intoxication or withdrawal from drugs and alcohol, with a level of care at ASAM 3.2 (Social Model Detox). The team monitors client progress in a 30-bed clinic.

Salary for this role. The starting wage is based on experience, credentialing, and company equity. Paid bi-weekly.

- $ 27.21 - $ 40.80 per hour.

Schedule. This position is fully Onsite/In-person working Sunday - Wednesday 6:00 AM - 4:30 PM

Shift Differential Pay. The Day weekend shift differential is paid from 7 am to 3 pm on Saturdays and Sundays only; the Swing shift differential is paid from 3 pm to 11 pm; and the Overnight shift differential is paid from 11 pm - 7 am

- Day Weekend (Sat, Sun): $1.50/hour

- Swing Weekday (Mon-Thurs): $1.50/hour

- Swing Weekend (Fri, Sat, Sun): $2.75/hour

- Overnight Weekday (Monday - Thursday): $2.75/hour

- Overnight Weekend (Friday, Saturday & Sunday): $4.00/hour

Bilingual Language Differential Pay. Employees who successfully pass a language assessment are eligible to receive bilingual differential pay. This differential is provided as a fixed amount of $3,000 per calendar year, paid on a bi-weekly basis across 26 pay periods, and prorated based on hire date and full-time equivalency (FTE). Eligibility and payment are subject to the language requirements of the position and employee's demonstrated proficiency in the language.

Essential Duties:

SUD Specific Responsibilities:

- Manage all Emergency and Involuntary Commitments for Arapahoe and Douglas counties

- Work together with the Office of Behavioral Health (OBH) and Signal Behavioral Health Network (Signal) on all aspects of the Emergency (EC) and Involuntary Commitment (IC) process, from writing and approving ECs, petitioning OBH for ICs, coordinating Physician Certifications, coordinating legal counsel, transportation to and from court, appointments, and treatment

- Ongoing training of community partners on how to write ECs and the steps involved to pursue ICs

- Perform Comprehensive Assessments on clients that include Biopsychosocial (BPS) assessments and the American Society of Addiction Medicine (ASAM) tool

- Conduct clinical reviews of EC and IC clients with OBH and Signal

- Responds quickly to emergency situations and short timelines for client treatment placement and legal activity

- Run counseling groups with residents

- Conduct 1:1 clinical and case management interventions

- Train other clinical staff on running clinical groups and performing 1:1 interventions

- Complete Comprehensive Case Management Needs Assessments for clients expressing a need for case management

- Detox Case Managers must be COHMIS trained and enter homeless patients into the HMIS system

- Must complete monthly reporting for Signal

- All EC and IC activity for the month

- Document how we serve those experiencing homelessness and all referrals given

- Track and submit ancillary services report for cost reimbursement related to Detox expenses for IC clients for Physician Certifications, Medication Management, transportation, etc.)

- Provide care conferences to friends, families members, and other types of client supports

- Coordinate Medication Assisted Therapy (MAT) referrals, consultations, and treatment for SUD clients

- Train and support team of SUD Peer Recovery Coaches

- Maintain up-to-date program Resource Manual for SUD and co-occurring services

- Liaison with 22 contracted hospitals, 12 law enforcement agencies, and various SUD treatment programs throughout the Denver metro area

General Responsibilities:

Some or all of the following essential functions will be relevant to the Case Manager role depending on the specific clinical team where work is performed:

- Serve as payee for clients who require assistance to manage their finances.

- Help clients in meeting basic needs for food, clothing, shelter, personal safety, and general health care, and assist them with applications for income, medical, housing, or other benefits which they may need and to which they are entitled.

- Ensure clients' access to needed services and community resources by arranging for transportation.

- Provide comprehensive psychosocial services designed to improve or maintain clients abilities to function effectively.

- Help clients evaluate strengths and symptoms and facilitate in clients setting their own goals and plan for appropriate services.

- Guide and instruct clients in daily living skills such as medication use, diet, exercise, personal hygiene, shopping, cooking, budgeting, housekeeping, use of transportation and other community services.

- Help clients develop social skills, interests, and leisure time activities, including opportunities for age-appropriate activities.

- Help clients find and make use of appropriate employment opportunities, vocational rehabilitation services or supported work environments where appropriate.

- Offer support, assistance, consultation and education to families, friends, landlords, employers, community agencies and others who come into contact with clients, in order to maximize benefits and minimize problems associated with the presence of these persons in the community.

- Identify, work with, and make full utilization of potential natural support systems such as neighborhood networks, churches, and community organizations to encourage treatment program engagement.

- Reach out to eligible clients, inform them of and educate them about available services and in the community.

Qualifications

Requirements:

- Bachelor's degree in psychology, social work, or other related human services degree.

- Or Bachelor's Degree in unrelated field with at least one year of behavioral health experience.

- Demonstrated interest in the behavioral health field

- A Certified Addiction Specialist (CAS) registered with DORA is required

- Ability to assess crisis situations and intervene appropriately.

- Knowledge of community resources.

- Basic understanding and ability to work with differing behavioral health presentations.

- Knowledge of community resources.

- Preferred: Bilingual

Required Vaccination.

At AMHR the health and safety of our clients and staff are our top priorities. As part of this commitment, all employees are required to receive an annual influenza (flu) shot before their first day of work. Proof of the flu shot must be provided on your first day of employment. Medical or religious exemptions can be requested if necessary.

Benefits:

- Health insurance: Kaiser

- Dental, vision, and flexible spending accounts (dependent care & health care)

- Company paid basic life and AD&D insurance

- Long-term disability coverage*

- 403(b) retirement plan which provides 100% vesting immediately, and matching contributions up to 4% after one year of employment

- Accrued Vacation pay up to 12 days and accrued Sick Pay up to 12 days per year, and 1 floating holiday (hours calculated pro-rata basis based on full-time equivalency)

- The company observes 10 designated holidays each year. Exception: Employees working in 24/7 programs or facilities are scheduled to work their regular shifts if the holiday falls on their scheduled workday. In these cases, employees will receive their regular pay for hours worked plus holiday pay.

- Employee Assistance Program

- Voluntary term life insurance

- Short term disability*

*Eligible for benefit if working 30 hours per week or more

Our Mission, Vision and Core Values.

Mission: Deeply rooted in our diverse community, we deliver state-of-the-art care and meaningful outcomes that impact emotional well-being and addiction recovery.

Vision: To foster hope and healing through compassionate, quality care.

Core Values: Passionate caring; Rising to the challenge; Honoring and respecting all persons; Believing in resilience; Putting clients and community first; dedication to teamwork

We are an Equal Opportunity Employer.

Aurora Mental Health & Recovery and subsidiaries (AMHR) are dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race (including traits historically associated with race, such as hair texture and length, protective hairstyles), sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, or any other status protected by applicable state or local law. We do not tolerate discrimination in any form or context including harassment or exclusion.