Executive : Account Management

Job Description: Executive - Account Management
Location: Gurgaon Experience: 2–3 Years Work Mode: On-site Immediate Joiner Preferred
About the Role We are looking for a proactive, driven, and relationship-oriented Executive - Account Management to join our team in Gurgaon. The ideal candidate will be responsible for managing enterprise accounts, building strong client relationships, and ensuring a seamless client experience. The candidate should have a strong understanding of account management, excellent communication skills, and the ability to work in a fast-paced environment. Experience in the FinTech industry will be an added advantage.
Key Responsibilities ● Manage and nurture relationships with existing enterprise clients to ensure high levels of client satisfaction and engagement. ● Act as the primary point of contact for assigned accounts and build strong relationships with key stakeholders. ● Understand client requirements, business priorities, and challenges, and coordinate internally to ensure timely resolution. ● Proactively identify opportunities to strengthen existing relationships and drive account growth. ● Regularly follow up with clients to understand their expectations, gather feedback, and address any concerns. ● Coordinate with cross-functional teams to ensure smooth execution and delivery of client requirements. ● Take ownership of account-related activities, ensuring timely communication, follow-ups, and closure of action items. ● Monitor account health and proactively address potential risks or challenges. ● Maintain accurate records of client interactions, updates, and account progress.
What We’re Looking For ● 2–3 years of relevant experience, preferably in the FinTech, BFSI, or SaaS industry. ● Experience in managing enterprise accounts and handling multiple stakeholder relationships. ● Strong relationship management, interpersonal, and communication skills. ● Ability to understand client requirements and effectively coordinate with internal teams. ● Agile and adaptable, with the ability to work in a fast-paced environment and handle pressure. ● Self-driven, goal-oriented, and proactive, with a strong focus on execution. ● Someone who takes ownership, thrives on challenges, and has a solution-oriented approach. ● Ability to work independently while collaborating effectively with cross-functional teams.
Ideal Candidate Profile We are looking for someone who is a natural relationship builder, takes complete ownership of their responsibilities, and enjoys working in a dynamic environment. The ideal candidate should be proactive in identifying challenges, comfortable interacting with senior stakeholders, and focused on delivering a positive client experience.
What We Offer ● Opportunity to work with cutting-edge AI-driven SaaS solutions in the digital trust ecosystem. ● Exposure to enterprise customers across Banking, FinTech, and Technology sectors. ● Opportunity to work closely with Product, Engineering, and Sales teams. ● Medical Insurance. ● Enjoy free team lunches – great ideas happen over food. ● Learning and growth opportunities in a fast-paced, high-growth startup. ● Recognition in a high-performance culture. ● Work in an open, collaborative, and feedback-driven environment.