Enterprise Account Manager

HP Inc.Dubai Internet City, DubaiOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

Enterprise Account Manager

Description -

Job Summary
This role is responsible for building strong relationships with enterprise accounts and understanding their needs to provide strategic solutions. The role contributes to long-term account planning and uses consultative selling to drive growth. The role stays updated on industry trends and seeks opportunities to enhance the account management process.

Responsibilities
Builds and nurtures strong relationships with key stakeholders at the client's organization and understands the client's objectives and challenges to provide strategic insights and solutions.
Participates in long-term account planning and contributes to the development of overarching strategies for client engagement and satisfaction.
Utilizes consultative-selling techniques to identify and advance growth opportunities within existing accounts and align the organizations capabilities to client business and IT priorities.
Collaborates with internal teams to create tailored solutions that address the client's unique needs and challenges.
Leads contract negotiations, pricing discussions, and contract renewals to ensure favorable terms for both the client and the organization.
Monitors and analyzes key performance metrics related to the client's account, such as revenue growth, customer satisfaction, and retention rates.
Builds and maintains sales pipeline activity while achieving and/or exceeding revenue and margin quotas using margin management techniques.
Seeks opportunities to enhance the overall account management process and contribute to best practices within the account management team.
Stays updated on industry trends, competitive landscape, and emerging technologies that could impact the client's business.

Education & Experience Recommended
Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 4-7 years of work experience, preferably in customer relationship management, account management, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications
NA

Knowledge & Skills
Account Management
Business Development
Business Planning
Business To Business
Cross-Selling
Customer Relationship Management
Finance
Market Share
Marketing
Merchandising
Product Knowledge
Sales Management
Sales Process
Sales Prospecting
Sales Strategy
Sales Territory Management
Salesforce
Selling Techniques
Upselling
Value Propositions

Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity

Impact & Scope
Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity
Responds to moderately complex issues within established guidelines.

Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

Job -
Sales

Schedule -
Full time

Shift -
No shift premium (United Arab Emirates)

Travel -

Relocation -
No
Equal Opportunity Employer (EEO) -

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP’s   EEO Policy or read about your rights as an applicant under the law here: “ Know Your Rights: Workplace Discrimination is Illegal "