Retail Sales Associate

Tempur Sealy. Iconic brands. Storied history. Industry-leading innovation.

Tempur Sealy is committed to improving the sleep of more people, every night, all around the world. As a leading designer, manufacturer, distributor, and retailer of bedding products worldwide, we know how crucial a good night of sleep is to overall health and wellness. Utilizing over a century of knowledge and industry-leading innovation, we deliver award-winning products that provide breakthrough sleep solutions to consumers in over 100 countries. Our highly recognized brands include Tempur-Pedic®, Sealy® and Stearns & Foster®. We hire people who have a passion for helping others find their best night’s sleep. No matter what stage of your career, you can build your future at Tempur Sealy!

As a Retail Sales Associate at Tempur World, LLC, you will be responsible for creating an exceptional customer experience by assisting clients in finding the perfect Tempur-Pedic sleep solutions. You will be a brand ambassador, educating customers on product features and benefits, and contributing to a positive and high-performing sales environment.

Responsibilities:**
* Greet and engage customers warmly, identifying their needs and preferences through active listening and effective questioning.
* Conduct compelling product demonstrations, highlighting the unique features and benefits of Tempur-Pedic mattresses, pillows, and accessories.
* Guide customers through the sales process, from initial inquiry to final purchase, ensuring a seamless and satisfying experience.
* Achieve and exceed individual and store sales goals by effectively closing sales and encouraging add-on purchases.
* Maintain a deep understanding of all Tempur-Pedic products, promotions, and financing options.
* Process sales transactions accurately using point-of-sale (POS) systems and handle cash, credit, and debit card payments.
* Assist with merchandising, ensuring the showroom is clean, organized, and visually appealing.
* Participate in ongoing product training and sales development programs.
* Collaborate effectively with team members to achieve overall store objectives.
* Adhere to all company policies and procedures.

Qualifications:**
* High school diploma or equivalent; some college education preferred.
* 1-2 years of experience in retail sales, preferably in furniture, bedding, or a luxury retail environment.
* Proven ability to achieve sales targets and deliver exceptional customer service.
* Excellent communication and interpersonal skills, with the ability to build rapport with diverse customers.
* Strong product knowledge and the ability to articulate complex information clearly and persuasively.
* Basic computer proficiency, including experience with POS systems.
* Ability to work a flexible schedule, including evenings, weekends, and holidays.
* Physical ability to stand for extended periods, lift and move merchandise (up to 50 lbs), and assist with showroom setup.

Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.

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