Forward Deployed Engineer

FDE is a new kind of role, for us
and for the market. You’ll sit close to the client, understand how their
contracting and procurement processes actually run, and build AI agents and
LLM-based solutions that fix what’s broken. You’ll own it from the first
conversation to production.

What you’ll do

- Lead
AI transitions on the ground, moving client workflows from manual or
legacy delivery to agent-led delivery in production.
- Configure,
extend and deploy AOS for each client, including agents, orchestrators,
prompts and integrations with their existing systems.
- Work
with client stakeholders to identify which processes to transition first
and to define what success looks like.
- Measure
results after go-live, tune the solution, and bring what you learn back
into AOS and our transition playbooks.

What we’re looking for

You should be strong in at least one of these two areas, and
ideally have some experience in the other:

- Business
acumen: You understand contracting, Procure-to-Pay and Source-to-Pay
processes end to end, and can see where AI changes the way the work is
done.
- Prompt
engineering: You have strong hands-on experience designing, testing
and tuning prompts for LLM-based solutions.

You also bring:

- Customer-facing
experience: You’ve worked directly with business stakeholders and can
turn a business problem into a working system solution.
- Agent
building: You’ve built AI agents and orchestrators, ideally deployed
through to production.
- Transition
mindset: You’re comfortable with change on the client side, including
process redesign, user adoption and the move from pilot to steady state.

Good to have

- Exposure
to agentic platforms such as Leah, Salesforce Agentforce, ServiceNow AI
Agents, UiPath or similar.
- Experience
with AI transformation, automation or managed-services transition
programmes.

Why join

- Be
part of a role that’s being defined right now, with real client impact
from day one.
- Lead
AI transitions at the intersection of AI, legal and procurement.
- Help
shape AOS as it develops, with your field experience feeding directly into
the platform.
- Grow
with a team that’s scaling fast.