Business Crime Navigator

Business Crime Navigator - Newcastle Treatment and Recovery Service

Location: Working across Newcastle and within the community, including outreach locations and partner sites.

Working Hours: 37 hours per week, Monday–Friday, 9am–5pm, with a 30-minute early finish each week. Flexibility is required to meet service needs.

Contract Type: 2 year Fixed-Term Contract

Salary: £25,877.80 - £34,240.03

Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

About Waythrough

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.

Make a real difference in your community

Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.

About Newcastle Treatment and Recovery

Newcastle Treatment and Recovery supports people across Newcastle experiencing difficulties with drugs and alcohol, helping them get well and stay well. Following a restructure, we're expanding our team and looking for passionate people to join us.

About the Rol e

As a Business Crime Navigator, you'll provide intensive, person-centred support to adults aged 18 and over who are involved in repeat, low-level offending and frequently come to the attention of local businesses, police and other agencies.

Through assertive outreach, you'll build trusted relationships, identify barriers to change and help individuals access drug and alcohol treatment, housing, healthcare and wider support services. You'll work closely with partner agencies to reduce harm, address offending behaviour and encourage positive changes.

This is a brand-new role, giving you the opportunity to help shape and develop the service while making a meaningful difference within the Newcastle community.

About You

We're looking for someone who is approachable, adaptable and passionate about supporting people who may experience complex challenges. You'll be confident building relationships, engaging with individuals who may be difficult to reach and working collaboratively with a range of agencies.

You'll have strong communication and problem-solving skills, patience and the ability to work independently within the community as well as part of a wider team.

Experience working with people with complex needs would be beneficial, but we're also interested in transferable skills and a willingness to learn.

What You'll Need

- A Level 3 Diploma in Health and Social Care with a Working with Substance Misuse Award, or equivalent experience.
- Experience delivering one-to-one and group interventions.
- Experience carrying out assessments, recovery planning and risk management.
- Experience supporting people experiencing alcohol-related difficulties and complex needs.
- The ability to build and maintain effective relationships with statutory and voluntary sector partners.
- Good IT skills, including Microsoft Office.
- An understanding of equality, diversity and inclusion and how to apply this in practice.

Experience in substance misuse, criminal justice or working with people with complex needs would be beneficial.

To view the full job description and person specification, CLICK HERE.

Come and Meet Us!

Join us at our recruitment open evening on Monday 23 November, 5pm–7pm at Plummer Court, Newcastle. Come along for an informal chat, find out more about our vacancies or get help with your application. Everyone is welcome!

What We Offer

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family-friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year

Inclusion and accessibility

Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support.

We have signed up to the Disability Confident Scheme  - all applicants are welcome, and adjustments can be made to enable fair participation.

If you need adjustments or support to apply, please email our recruitment team: [email protected]

Closing Date:
2026-11-27