About this role
Requisition Number: 239184
Job Description
The Revenue Assurance Specialist is responsible for executing daily Revenue Assurance operations with a focus on accuracy, timeliness, and process adherence. This role ensures service orders are balanced, errors are resolved efficiently, and all work is completed in alignment with SLAs and quality standards.
Responsibilities:
- Service Order Execution & Error Resolution
Complete route balancing, service orders through SAP functions including ECC/CRM, and error resolution
- Ensure timely service order release and completion of printing invoices and daily balancing
- Create and escalate tickets when additional support is needed
- Quality & Accuracy
Maintain high accuracy and minimize rework
- Follow standard processes and job aids
- Proactively identify and correct errors
- Standard Labor Agreement (SLA) & Time Management
Meet SLAs and complete errors within two business days
- Prioritize workload and communicate risks
- Continuous Improvement
Document recurring issues and support process improvements
- Participate in root cause analysis efforts
- Learning & Development
Cross-train and learn new request types
- Participate in additional tasks and growth opportunities
Skills/Qualifications
Required:
- High School diploma or GED equivalent.
Preferred:
- One to two years of experience working in data entry preferred
- Microsoft Suite experience preferred
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Office Administration
Organization: Operations
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift