AMER Logistics Representative

Description & Requirements Position Summary  We are seeking a highly motivated Logistics Representative to join our AMER Supply Chain team. This role is responsible for coordinating end-to-end logistics operations, ensuring the efficient movement of equipment and materials, optimizing transportation costs, and maintaining compliance with domestic and international trade regulations.  The Logistics Representative will work closely with internal stakeholders, freight carriers, third-party logistics providers, customs authorities, and vendors to ensure shipments are delivered on time, within budget, and in compliance with company standards and regulatory requirements.   Key Responsibilities  Manage inbound and outbound shipments across assigned regions, ensuring adherence to service level agreements (SLAs) and business requirements.  Coordinate transportation providers, freight forwarders, and logistics vendors to ensure reliable and cost-effective service.  Monitor shipment status, resolve transportation issues, and proactively communicate delays or exceptions.  Serve as the primary escalation point for logistics-related issues and drive timely resolution with internal and external partners.  Analyze logistics spend, carrier performance, and transportation metrics to identify cost optimization opportunities.  Validate freight invoices, monitor billing accuracy, and support expense management activities.  Develop and manage carrier relationships through structured Quarterly Business Reviews (QBRs), leveraging performance metrics and analytics to identify efficiency gains, optimize transportation spend, implement sustainability and ESG initiatives, improve service levels, and drive mutually beneficial continuous improvement outcomes.  Track and report key logistics performance indicators (KPIs), providing insights to improve operational efficiency.  Maintain logistics-related master data, including carrier information, routing guides, and hazardous materials records.  Support import/export operations and ensure compliance with customs regulations, trade requirements, and hazardous goods standards.  Develop, maintain, and improve standard operating procedures (SOPs) for logistics processes.  Coordinate with cross-functional teams to support inventory movements, customer deliveries, and business initiatives.  Drive continuous process improvement and support operational excellence initiatives across the supply chain network.   Required Qualifications  Bachelor's degree in Supply Chain Management, Logistics, Business, Operations, or a related field preferred.  3-5 years of experience in logistics, transportation, supply chain operations, or freight forwarding.  3-5 years of experience in freight audit, payment processing, invoice validation, and reconciliation, including reviewing carrier invoices, resolving billing discrepancies, ensuring compliance with contracted transportation rates, and supporting accurate financial reporting  Experience supporting and implementing Environmental, Social, and Governance (ESG) initiatives within logistics and supply chain operations, including transportation-related carbon reduction programs, carrier sustainability assessments, emissions reporting, route optimization, modal conversion strategies, and initiatives that drive measurable reductions in greenhouse gas (GHG) emissions and overall logistics environmental impact.  Experience managing logistics service providers, carriers, and freight forwarders.  Hands-on experience with international shipping, import/export operations, and customs documentation.  Working knowledge of transportation management systems (TMS), ERP platforms preferably SAP.  Experience working with logistics data, reporting, and KPI analysis.  Strong proficiency in Microsoft Excel, Power BI, PowerPoint and Word,  Experience handling hazardous materials (HazMat) or Dangerous Goods (DG) shipments is preferred.  Knowledge of trade compliance regulations and customs requirements.   Preferred Skills  AI productivity tools such as Microsoft Copilot.  Strong analytical and problem-solving abilities.  Excellent organizational and multitasking skills in a fast-paced environment.  Effective communication and stakeholder management skills.  Ability to manage multiple priorities while maintaining attention to detail.  Experience in vendor performance management and contract administration.  Continuous improvement mindset with a focus on operational excellence and customer service.   Key Performance Indicators (KPIs) \ Success in this role will be measured through:  On-time delivery performance (OTIF)  Carrier service and delivery success rates  Freight spend management and budget adherence  Invoice and billing accuracy  Vendor performance metrics  Shipment volume throughput  Transit time performance  Compliance with shipping, customs, and documentation requirements  Service issue resolution and escalation management effectiveness  Core Competencies  Operational & Technical Excellence  Agility & Responsiveness  Execution Discipline & Compliance  Customer & Stakeholder Focus  Communication & Transparency  Why Join Us?  You will play a critical role in ensuring seamless global logistics operations while partnering with cross-functional teams and external providers to deliver exceptional supply chain performance. This position offers exposure to international logistics, trade compliance, transportation optimization, and continuous improvement initiatives within a dynamic global environment.   Salary Range = 70,000 - 80,000 USD Annual + Benefits The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation (exempt roles only), paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. The Company does not provide benefits directly to contingent workers/contractors and interns. 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