Assistant Vice Provost, Chief Primary Care Officer (Student Health & Well-Being)

Johns Hopkins University seeks an Assistant Vice Provost. Chief Primary Care Officer for Student Health and Well-Being (SHWB) who will help advance an integrated, whole-person model of student and learner health in which primary care, mental health, prevention, and care coordination are aligned to support the overall well-being of students and learners. The position ensures the delivery of evidence-based, student-centered health care that advances student success and meets the needs of a globally diverse student population ranging from full-time undergraduates on the Homewood Campus to medical students and residents on the East Baltimore health campus to multiple graduate and professional school campuses in Baltimore and Washington, DC. Reporting to the Vice Provost for SHWB and in close partnership with the Assistant Vice Provost: Chief Mental Health Officer, the Chief Primary Care Officer will develop and execute strategy for providing the highest quality primary care within SHWB clinics as well as collaborate closely with SHWB peers and colleagues across the Hopkins enterprise to integrate health and well-being throughout the Johns Hopkins experience and empower students and trainees to thrive.

Currently, Johns Hopkins operates three SHWB primary care clinics—two in Baltimore and one in Washington DC—that provide in person and telehealth visits for preventative care, illness, injury, and implementation of university vaccination compliance. Last year, out of 23,000 eligible students and trainees, the clinics treated 11,000 unique patients across nearly 27,000 appointments as the annual utilization trend continues to increase year-over-year.

The CMO leads a staff that includes a lead physician, clinic associate directors, a group of physicians, nurse practitioners, registered nurses, medical assistants, a registered dietician, public health officer, and a health compliance team. Additionally, the CMO will co-supervise the lead for the integrated administrative operations team alongside SHWB’s Chief Mental Health Officer.

This role is responsible for patient safety and quality for varsity athletes and provides dotted-line oversight of the Head Athletic Trainer for Sports Medicine. The Chief Medical Officer serves as Medical Director for the student-run EMT service, in partnership with Public Safety, as part of the university’s emergency response infrastructure.

As part of the Vice Provost for SHWB’s senior leadership team, the CMO will serve as a critical member of a university-wide organization dedicated to fostering a holistic climate of well-being for all Johns Hopkins students and learners.

Major Duties of the CMO Include

- Serve as a senior university health leader and visible representative of the student health function, with responsibility for helping to shape strategy, guide decision-making, and support institutional response to student health and well-being needs.
- Partner with the Vice Provost and other SHWB senior leaders to develop, update, and steward the strategic vision for the JHU student health care delivery model, with a focus on seamless integration of primary care, mental health, and overall student well-being.
- Provide overall accountability for patient safety and quality of care across the primary care unit, ensuring alignment with applicable Johns Hopkins Health System policies, procedures, and standards. Serve as liaison to Health System PSQ committee.
- Manage a multi-location clinical team of physicians, nurse practitioners, nurses, dietitians, and medical assistants to ensure all students receive high-quality, evidence-based, holistic medical services for acute and chronic conditions.
- Evaluate and realign resources to support a university-wide primary care model grounded in public health and population health principles, with an emphasis on open access, removal of barriers, prevention, and responsiveness to the needs of all learner populations.
- Establish and use meaningful metrics to assess the health and well-being of our learner populations, evaluate the impact and effectiveness of primary care services, and inform continuous improvement.
- Serve as the leader of a university-wide, multidisciplinary team and liaise with JH Health System to plan for emergency preparedness and response to major public health events.
- Collaborate with clinical teams, key stakeholders, and University leadership to evaluate and develop policies related to student health and well-being needs, including immunizations, compliance, and other preventive health priorities.
- Serve as a senior liaison with JH Health System leadership and partners to support coordination, alignment, and escalation of student health issues when needed.
- Consult with internal and external subject matter experts to remain current on regulatory, accreditation, and policy changes that may affect student health services, protocols, and operations.
- Ensure compliance and accreditation with relevant regulatory, legal, and professional standards, including licensure, privacy (HIPAA/FERPA), infection control, and emergency preparedness in partnership with Chief Mental Health Officer.
- Provide direct patient care for a minimum of 4 clinical hours per week to maintain clinical proficiency, model best practices, and remain connected to the student experience.
- Support the Vice Provost for Student Health and Well-Being in strategic initiatives, fundraising, and partnerships to advance the University's physical health and public health priorities.
- Perform other related duties as assigned.

Additional Essential Characteristics

- A holistic approach to evidence-based health care and an understanding of physical and mental health challenges in university populations.
- A deep understanding of the intersection of primary care and mental health.
- A recognition of the ways in which patient needs may differ across populations and campuses.
- A readiness to listen to and connect with students and trainees (including residents and post-doctoral scholars) in order to better understand their experiences, needs, and priorities both as individual patients and collective groups.
- Demonstrated executive presence, sound judgment, and political acumen in a highly matrixed environment, including the ability to anticipate concerns, navigate competing priorities, and advance institutional goals.
- Availability for after-hours consultation regarding emergencies or urgent matters.
- Experience recruiting, training, mentoring, and retaining an interdisciplinary staff, including providing structured opportunities for professional development, evaluation, performance management, and supervision.
- Familiarity with the culture of care and disease prevention on university campuses as well as with the network of supports and resources available within a large university and/or medical system; Ability to communicate effectively on a variety of complex and challenging topics across a wide range of audiences.
- Ability to influence and lead across organizational boundaries without direct authority, building consensus while maintaining accountability for outcomes.
- Demonstrated ability to co-lead effectively in a shared leadership structure, including aligning priorities, clarifying roles and decision-making authority, and sustaining productive partnerships across dual reporting lines.
- The ability to function effectively in a change-oriented and dynamic environment, with multiple high-visibility priorities.
- Skill navigating a decentralized organization with multiple locations and staffs.
- The ability to address and manage crisis situations in an appropriate and timely manner.
- Exceptional interpersonal skills, a collaborative nature, and the ability to build trust and interact effectively with a wide range of individuals across a variety of situations.
- The ability to collect and translate quantifiable information into improved healthcare practices, services, and tangible benefits for students and trainees.
- Proven business acumen and financial stewardship skills coupled with the ability to think creatively and strategically about the sustainable use of resources in a complex ambulatory and student health care setting.
- Familiarity with accreditation processes, particularly through the Accreditation Association for Ambulatory Health Care.
- A passion for the mission of higher education, of Johns Hopkins University, and supporting student success.

Minimum Qualifications

- Advanced clinical training and credentialing in a relevant field and in good standing (MD, DO, NP, PA, PharmD, RN).
- Licensed or able to attain licensure in Maryland and Washington DC.
- Experienced as a clinician with at least 10 years of practice in delivering consistent high-quality care across multiple sites.
- Seasoned as an administrator with at least 10 years of progressive experience with strategic leadership and staff supervision and mentorship in a health care or university environment.
- Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Preferred Qualifications

- Also holds a Master's in Public Health (MPH), Business Administration (MBA), or Healthcare Administration (MHA).

Classified Title: Assistant Provost-MGM 
Job Posting Title (Working Title): Assistant Vice Provost, Chief Primary Care Officer (Student Health & Well-Being)   
Role/Level/Range: ADMOFF/01/EX  
Starting Salary Range: $275,000 - $325,000 Annually (Commensurate w/exp) 
Employee group: Full Time 
Schedule: M-F, 8:30 - 5:00 
FLSA Status: Exempt 
Location: Homewood Campus  
Department name: Student Health and Well-Being  
Personnel area: University Student Services