Patient Financial Services Supervisor

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

Shift:
First Shift (United States of America)

Shift Details:

M-F

8am - 4:30pm

Hybrid

Why Work at Nebraska Medicine?

- Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
- Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
- Dignity and Respect: We value all backgrounds and experiences, reflecting the communities we serve.
- Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

Be part of something extraordinary at Nebraska Medicine!

Serve on the leadership team as a supervisor for the designated operation by overseeing all aspects of day-to-day Patient Financial Services. Partner closely with colleagues to serve as a Patient Financial Services expert, regularly model/mentor and train colleagues on technical skills, make decisions regarding daily priorities for the work group, provide guidance to and/or assist staff on non-routine or escalated issues and complete performance appraisals and/or disciplinary actions. Coordinate, develop, and maintain various projects for all areas within the department and lead the charge to ensure successful outcomes. Perform routine workflow assessments and make recommendations for improvement. Ensure compliance through audit activities. Work with interdisciplinary teams to resolve issues and optimize the system to deliver a product that makes efficient use of resources. Must work in production as required.

Required Qualifications:

- Minimum of five years of healthcare compliance experience within revenue cycle functions required.
- Minimum of one year of experience to include the majority of the following: serve as an operational expert for a group of employees, regularly model/mentor and train employees on technical skills, make decisions regarding daily priorities for a work group, provide guidance to and/or assist staff on non-routine or escalated issues.
- Bachelor's degree required or equivalent combination of education/experience combined required (One year of education equals one year of experience.)
- Ability to exhibit strong leadership, strong planning and organizational skills required.
- Ability to work independently, exercise creativity/innovation and be attentive to detail required.
- Strong interpersonal skills.
- Ability to problem solve and exhibit strong judgment skills in a well-thought out and timely fashion and determine appropriate course of action in significantly complex situations required.
- Based on department, may be required to work holiday and/or weekends.
- Expert knowledge in computer-based applications, specifically Microsoft products including Excel and Word required.
- Excellent written and verbal skills and a demonstrated ability to prioritize work and direct staff required.
- Ability to type 45 words per minute with 95% accuracy required.

Preferred Qualifications:

- Leadership experience preferred.
- Experience with hospital revenue cycle preferred.
- Project management experience preferred.
- Bachelor's degree in business administration, healthcare or related field preferred.
- Previous experience with EPIC revenue cycle modules preferred.
- Bilingual preferred.
- Certified coder preferred.

Nebraska Medicine is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.