Technician, Fuel and Field

Minuteman Food MartNorth Carolina, United StatesOn-siteFull-timeMid level, 2–5 yearsListed 1 hour ago

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About this role

Minuteman Food Mart - Fuel and Field Technician

Join us as we grow together personally and professionally! Four Generations of family leadership continue to make it our vision to leave people better than we found them. We are more than an oil company, convenience store or restaurant, we are a family! We are improving the lives of those we touch every day by valuing the customer, caring for our 1000+ team members, and supporting our communities that we are honored to serve.

POSITION OVERVIEW

The Fuel and Field Technician supports Minuteman locations by installing, maintaining, and troubleshooting fuel equipment and field technology. The technician works with Facilities, IT, store teams, and vendors to keep equipment operating safely and reliably while minimizing disruption to stores and customers. This is a field-based position requiring travel to company locations.

BENEFITS OVERVIEW

- Family first atmosphere

- Benefits to fit your needs: Medical, Dental, Vision, Life, Disability, 401k

- Competitive Total Compensation Plans with 401k match

- Paid time off in your first year

- Team first environment

- Paid Gym Memberships & Wellness activities at specified locations

- Monthly teambuilding exercises

- Everyday Pay availability

- Flexible Schedules for attending family events

- Professional Training

- Advancement Opportunities

ESSENTIAL JOB FUNCTIONS

- Troubleshoot, repair, maintain, and support fuel dispensers, fuel controllers, and associated on-site fuel technology within the technicians training and authorization.

- Install, configure, maintain, and troubleshoot point-of-sale systems, computers and peripherals, DVRs, NVRs, cameras, handheld devices, tablets, network switches, and firewalls.

- Install and configure approved software and hardware; diagnose operating system, network, hardware, and application issues and repair or replace components as appropriate.

- Assist with fuel and technology projects, including POS upgrades, equipment rollouts, and new-location installations. Coordinate timing with store operations to limit disruption.

- Provide phone, remote, and on-site support; explain equipment and software operation to store teams and other users.

- Coordinate with IT, Facilities, manufacturers, and service partners to resolve issues and escalate work when specialized support is needed.

- Document work orders, repairs, troubleshooting steps, parts used, and maintenance activities accurately and promptly.

- Maintain assigned parts, tools, and equipment inventory; identify shortages and request supplies through the appropriate process.

- Follow company safety policies, equipment procedures, and applicable requirements; maintain the assigned company vehicle and report maintenance needs.

- Participate in training, meetings, and professional development; perform other related duties as assigned.

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Qualifications

EDUCATION & QUALIFICATIONS

- High school diploma or equivalent; college education or equivalent work experience in a relevant field.

- Field experience with fuel equipment, information technology, or a related technical position; three years of IT experience or five years of fuel field experience are relevant benchmarks.

- Wayne and Gilbarco certifications are preferred.

- Working knowledge of computer hardware, software, networks, operating systems, and Microsoft Outlook, Word, and Excel.

- Strong troubleshooting, communication, organization, time-management, and critical-thinking skills.

- Ability to travel to company locations, including drives of approximately two hours when needed.

PERSONAL ATTRIBUTES

- Support teammates, treat store teams and vendors with respect, and communicate clearly with people at all levels.

- Demonstrate sound judgment, attention to detail, integrity, dependability, urgency, and a commitment to high-quality work.

- Work independently, manage multiple priorities, learn new equipment, and offer constructive feedback.

- Take ownership of the work area and consider the effect of each repair and decision on the store team and customer.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

- The technician must be able to lift up to 50 pounds with material-handling equipment as appropriate, stand for extended periods, work indoors and outdoors in varying temperatures, and operate tools and business equipment. The role may involve lifting up to 125 pounds with assistance.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.