Service Sales Manager

Service Sales Manager (Regional Accounts)

What we offer

- Competitive salary, car allowance, bonus and benefits package.
- Pension, life assurance, employee assistance programme and employee discounts.
- Ongoing training, development and career progression opportunities.
- Collaborative and inclusive culture focused on high performance.
- Hybrid working environment.
- Commitment to safety through our Zero Harm culture.

What you will do

The UK&I Sales Manager - Service Sales Growth Channel will lead a team focused on accelerating new customer acquisition and Annual Maintenance Revenue (AMR) growth across Regional Accounts. This role is central to driving recurring service revenue, expanding market share and building a scalable sales model aligned to Johnson Controls' growth strategy.

Key responsibilities include:

- Lead, coach and develop a high-performing sales team focused on new logo acquisition and recurring revenue growth.
- Deliver monthly, quarterly and annual new business and AMR targets across Regional Accounts.
- Build and execute sales strategies that generate sustainable growth and support long-term business objectives.
- Drive proactive prospecting, pipeline development and conversion of new service opportunities.
- Partner with National Accounts Facilities Management teams to maximise local and national customer opportunities.
- Work closely with BID Management to identify, qualify and convert strategic service opportunities.
- Support customer acquisition through service agreements, maintenance contracts, inspections and lifecycle solutions.
- Build strong relationships with customers and senior decision-makers to position Johnson Controls as a trusted partner.
- Ensure accurate forecasting, pipeline management and sales performance reporting.
- Champion collaboration across sales, operations and service delivery teams to ensure exceptional customer experience and retention.

How you will do it

- Create a high-performance culture focused on accountability, customer value and business growth.
- Implement consistent sales processes, pipeline reviews and coaching routines to maximise conversion rates.
- Develop scalable sales methodologies and best practices that can be replicated across regions and sectors.
- Utilise CRM, forecasting and performance data to drive informed decision-making and continuous improvement.
- Collaborate with internal stakeholders to deliver seamless customer onboarding, retention and revenue growth.
- Drive disciplined opportunity qualification and prioritisation to maximise profitability and recurring revenue.

What we look for

- Proven experience leading successful B2B sales teams in a service or recurring revenue environment.
- Strong track record of delivering new business growth, customer acquisition and AMR targets.
- Demonstrated success building and converting strategic sales pipelines.
- Exceptional leadership, coaching and people development capabilities.
- Strong commercial awareness and ability to manage sales performance against key business metrics.
- Excellent communication, negotiation and stakeholder management skills.
- Experience working cross-functionally with sales, operations, service delivery and bid management teams.
- Results-oriented mindset with the ability to operate in a fast-paced, growth-focused environment.

Preferred

- Experience within facilities management, fire, security, HVAC, building solutions or related service industries.
- Knowledge of recurring revenue business models and service contract management.
- Experience working within complex, multi-stakeholder sales environments.

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