About this role
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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
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Join us—Where your Career is a Force for Good!
Job Description:
WHY CHOOSE US?
Joining the American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
WHAT YOU NEED TO KNOW:
As the Donor and Patient Safety Program Manager, you will lead the organization’s hemovigilance program, which monitors donor and patient safety. You will manage adverse event data, analyze complication trends and identify opportunities to improve safety outcomes. You will use strong analytical skills and knowledge of donor and patient safety and quality systems to help prevent, mitigate and better manage donor and patient adverse events across the organization.
WHERE YOUR CAREER IS A FORCE GOOD
Key Responsibilities:
- Maintain and ensure the accuracy and completeness of donor and patient complication data.
- Analyze adverse event data to identify trends, signals and risk factors by region, donor and patient demographics, product and procedure. Apply appropriate statistical methods to assess significance.
- Develop dashboards, metrics and data visualizations that track safety performance over time.
- Prepare hemovigilance reports, lead monthly hemovigilance meetings and present findings at executive stakeholder meetings.
- Perform audits and quality reviews, and support root cause analysis and corrective and preventive action (CAPA) related to donor and patient safety events.
- In partnership with clinical leaders, develop evidence-based recommendations to improve how donor and patient adverse events are identified, managed, monitored and mitigated.
Pay Information : The salary range for this position is $86,200.00 - $114,900.00
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have, and comparison to other employees already in this role.
WORK LOCATION & SCHEDULE: The selected candidate will work 100% remotely from home anywhere in the USA.
WHAT YOU NEED TO SUCCEED:
- Bachelor's degree in Computer Science, Engineering, Information Systems, Mathematics, or related field required, or equivalent combination of education and related experience required.
- Minimum 4 years of related experience or equivalent combination of education and related experience required.
- Management Experience: N/A
- Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team. Ability to be 24-hour on-call during period of major disaster.
- Travel may be required.
WHAT WILL GIVE YOU THE COMPETITIVE EDGE:
- Minimum 1-2 years of experience in a hospital, clinic, blood center, quality assurance or patient safety program, or an equivalent combination of education and related experience, required.
- Experience analyzing scientific literature and applying evidence-based recommendations. Experience in a blood center or hospital transfusion service environment.
- Experience in a hemovigilance, patient safety, and/or quality assurance program.
- Expertise in data management and visualization using large data sets.
- Previous experience with platforms such as REDCap, Tableau, Power BI, Excel, Minitab, and OneNote, is a plus.
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
- Medical, Dental Vision plans
- Health Spending Accounts & Flexible Spending Accounts
- PTO: Starting at 15 days a year; based on type of job and tenure
- Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
- 401K with up to 6% match
- Paid Family Leave· Employee Assistance
- Disability and Insurance: Short + Long Term
- Service Awards and Recognition
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Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
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