Barista

We are currently looking to add a Barista to our amazing team!

Although previous related experience would be great, ability and desire to provide great customer service is the primary qualification.

OUR HISTORY

World Foods is a family-owned specialty market in Portland bringing to life the passion for the best foods from near and far. We offer a full-service Mediterranean deli, meat & seafood department, curated beer & wine department, local & unique produce and complete groceries focusing on local and international foods. We strive to offer a beautiful balance of inspiring products and deliciously traditional house-made foods in a warm and friendly environment.

OUR PRINCIPLES

Hospitality and Warmth

We want to do more than just provide a wide product selection and delicious food we want to enrich our customers lives with customer service that demonstrates genuine warmth and hospitality. By engaging with our customers on a personal level we elevate ourselves above being just a business to being a cornerstone of the community we’re in.

Unique and Inspired Selections

From staples to local favorites to international specialty items the products available at each grocery store location must consistently demonstrate our knowledge of local trends and show deference to international culinary favorites.

Working for World Foods means you will

- Have the option to enroll in affordable health, dental and vision insurance.

- Have the option to enroll in short-term disability insurance

- Be compensated based on your professional knowledge and experience

- Receive a 50% discount at the deli and 20% discount on all other items at World Foods locations

- Optional 401K

- Flexible paid time off that increases with tenure

POSITION OVERVIEW

This position is responsible for creating made-to-order coffee and espresso beverages. This position is also responsible for beer, wine and other alcoholic beverage service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following are the essential job functions of this position.

- Greet and interact with customers in a manner that develops rapport, encourage repeat business, and strengthens company brand

- Accurately ring orders in adherence with policies and procedures; consistently give customer proper change and their receipt

- Proactively learn about, and esthetically share learned knowledge, relating to whole beans, tea blends, blended drinks, and alcoholic beverages on tap

- Serve as a back-up to front-end Cashiers & Grocery Clerks

- Attractively merchandise the coffee and bar area

- Ensure all chilled foods are kept out of the danger zone by minimizing the amount of time product is out of refrigeration

- Ensure safe handling of all hot and cold drinks during drink preparation

- When needed, assist other team members in keeping the bar and store clean and well organized

- Pour and serve alcoholic beverages in a manner that adheres to store policies and OLCC regulations

CRITICAL SUCCESS FACTORS

In order to be successful, the individual in this position must demonstrate and apply their ability to:

- Learn Quickly:  You are able to learn new processes and procedures quickly and consistently apply learned knowledge

- Adapt:  Change is a necessary function of a growing business and you adapt your work and communication style to best fit new processes, procedures, and business needs

- Be Precise:  Your detail oriented approach allows you to accurately input, and find errors, in large bodies of information

- Maintain Dependability:  You come to work prepared, on-time and use work time appropriately

- Work Pro-actively:  Within the boundaries of your position, you do your best to meet business needs without being asked

- Effectively Multi-Task: You are able to handle multiple requests, questions, and concerns simultaneously and naturally prioritize which item needs to be resolved first

- Engender Customer Loyalty: You are aware of, and go out of your way to help customers

- Promote Teamwork:  You are able to work with diverse groups of people and forge effective professional relationships with employees and management

- Think Critically:  When something doesn’t work, you are able to either fix the problem or find an effective and efficient work-around

- Communicate Effectively: You are able to write, speak, and understand English

CAPABILITY REQUIREMENTS

The following capabilities are required in order to perform the essential functions of this position. Reasonable accommodations that do not create an undue burden on the company are available to address the following requirements:

- Sustain concentration and focus in a busy environment

- Use full range of motion to and utilize fine motor skills

- Pick up, carry, hold, and deliver items of up to 50 pounds

- Use direct, peripheral, near, and far vision

- Recognize, interpret, and respond to variety of sounds

- Sit and stand for prolonged periods of time

Join us to make a difference in our Cafe department! Apply today!

Qualifications

Required Education:
- High School Diploma or equivalent

Required Experience:
- Minimum of 6 months experience in a customer service role, preferably in a food service environment.
- Experience operating a commercial espresso machine (preferred, not required).
- Cash handling experience.

Required Skills and Abilities:
- Excellent customer service skills, including the ability to interact politely and professionally with diverse customers.
- Strong communication skills, both verbal and written.
- Ability to work effectively in a fast-paced environment.
- Ability to multitask and prioritize tasks.
- Basic math skills for handling cash transactions.
- Ability to maintain a clean and organized work area.
- Ability to follow instructions and adhere to company policies and procedures.
- Ability to work well as part of a team.
- Willingness to learn and adapt to new tasks and responsibilities.
- Ability to stand for extended periods.
- Ability to lift and carry up to 25 pounds.