Trade Operations & Transportation Analyst, Orthopeadics (Grecia, Costa Rica)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com .

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:
Supply Chain Deliver

Job Sub Function:
Transportation Services

Job Category:
Professional

All Job Posting Locations:
Alajuela, Costa Rica

Job Description:

"Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.”

About Orthopedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopedics? Ready to join a team that’s reimagining how we heal? Our Orthopedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

We are searching for the best talent for Trade Operations & Transportation Analyst to support our Orthopedics business in Grecia.

Purpose:

Play a key role in the controls and execution of the Global Transportation and Trade Operations (GTTO) team for the new manufacturing site in Costa Rica, ensuring the reliable, compliant, and cost-effective execution of import, export , and international transportation activities under a Free Trade Zone to serve global markets . This work is performed in alignment with business strategy, best - in - class performance , and spend controls, enabling compliance with local regulations and company policies while safeguarding supply continuity.

The role builds trusted partnerships across internal and external stakeholders and serves as a subject-matter advisor on trade operations and transportation matters.

You will be responsible for:

- Implement and execute all import and export operations for Costa Rica Manufacturing Site, Medical Devices sector, including Equipment, Fixed Assets, Raw Materials, Work In Progress, Finished Goods, from the purchase order receptions until the product customs release, and delivery at warehouse at destiny, covering: international and inland transport arrangements,  documentation gathering and validation, customs process ensuring: local regulations- free trade zone, tariff classification, import permits, certification of origin process, etc.
- Support logistics providers tender processes: For Brokerage and International Transportation services, gathering the operational requirements, volume, forecast, lanes mapping, providing inputs for negotiation, contract and elaboration of Service Level Agreement, setting up the purchase order/payment process and spend controls.
- Communicate with strategic internal stakeholders (Franchise, Planning, Procurement, Quality, Warehousing, Trade Controls, Health Care Compliance, Finance, etc) and external providers and authorities (originating companies, freight forwarders, customs broker, local customs authorities) to fulfill the project deadlines, operations leadtimes, quality, compliance and service level requirements.
- Guarantee compliance with local regulation/ free trade zone regime and the company policies, standards, and procedures; coordinate any regulatory / customs needs to ensure shipments 100% compliance with all local regulation. Implement solutions to streamline compliance procedures and minimize risks associated with cross-border transactions.
- Implement operational performance process with Logistic service providers (LSPs) through elaboration and review of import/export reports, indicators, periodic monthly reviews with logistics service providers and brokers through Contracts, Service Level Agreements, KPIs monitoring to achieve service, compliance, cost, and business continuity objectives.
- Collaborate with global/regional and cross-functional teams to leverage best in class operations, efficiencies compliance, digitalization and automation tools.
- Communicate business related issues or opportunities to next management level.
- Follow all Company guidelines related to Health, Safety and Environmental practices as applicable.
- Ensure that personal and company compliance with the Company regulations, policies, and procedures.
- Ensure compliance with applicable customs, trade, transportation, and government regulations.
- Develop, implement, and maintain compliant import and export processes, procedures, controls, and reporting routines.
- Manage applicable international trade agreement and special trade programs, including customs disclosures when required.
- Serve as the primary point of contact for customs audits, regulatory inquiries, and trade compliance initiatives.
- Partner with Planning, Regulatory Affairs, Warehousing, Quality, Finance, and other functions to strengthen end-to-end processes.
- Maintain current knowledge of relevant laws, regulations, policies, standards, technologies, and industry practices.
- Identify operational risks and improvement opportunities, implementing corrective and preventive actions as appropriate.
- Performs other duties assigned as needed
- Build trusted stakeholder relationships and provide clear, timely guidance on trade operations and transportation topics.

Qualifications / Requirements:

Education and Requirements:

- University bachelor’s degree in international trade, supply chain management, engineering, business administration, or a related field. Master's degree or relevant certifications (such as Certified International Trade Professional) are preferred.
- Minimum of 3 - 4 years of experience in international trade management, with a focus on strategic projects, operations optimization, financial controls, and digitization.
- Experience within the free trade zone regime.
- Experience managing third-party logistics providers, customs brokers, or transportation partners.
- Experience in a global, highly matrixed organization; cross-sector experience is preferred.
- Intermediate English and Spanish proficiency.
- APICS, Lean, or Six Sigma certification is a plus.

Required Knowledge, Skills, Abilities, Certifications/Licenses:

- Strong understanding in Costa Rica of international trade regulations, customs procedures, transportation and trade compliance requirements.
- Project management skills, PMI or FPX Certification is a plus.
- Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders within a multicultural environment across organizational levels.
- Ability to adapt to changing priorities and work independently in a fast-paced environment.
- Relevant certifications in international trade, customs compliance, or project management are a plus.
- Certifications in international trade, project management, or relevant technologies are a plus.
- Understanding of the end-to-end supply chain.
- High degree of integrity, independent judgment, accountability, and attention to detail.
- English Language: min. 70% (written and oral)

Leadership Competencies :

Living Our Credo

Act with integrity and reinforce a culture of trust, ethics, quality, compliance, cooperation, and accountability.

Connect

Build effective partnerships, communicate clearly, understand stakeholder priorities, influence constructively, and resolve conflicts.

Shape

Challenge the status quo, identify risks and opportunities, adapt to change, and implement practical improvements.

Deliver

Prioritize effectively, demonstrate urgency, make sound decisions, and consistently deliver high-quality and compliant results.

Lead

Take ownership of performance and development, value diverse perspectives, contribute to high-performing teams, and support the growth of others.

Decision-Making and Independent Judgement :

Demonstrates sound independent judgment, common sense, integrity, transparency, and a sense of urgency when resolving issues, making decisions, and responding to business needs.

Location & Travel Requirements:

- Primary work location: Grecia, Alajuela, Costa Rica

- Primarily hybrid position.
- Schedule is 1st shift, typically Monday - Friday from 8am to 5pm.

#LI-Hybrid

Required Skills:

Preferred Skills:
AI Judgement Integration, Business Behavior, Coaching, Data Analysis, Detail-Oriented, Digital Supply Chain Management, Distribution Management, Document Management, Issue Escalation, Order Management, Problem Solving, Safety-Oriented, Standard Operating Procedure (SOP), Strategic Supply Chain Management, Supply Chain, Transportation Management, Transportation Management Systems (TMS), Transportation Security