About this role
SCHEDULE : 7AM-7PM
HOURS: 24 HOURS/WEEK
EVERY 3RD WEEKEND AND ROTATING HOLIDAY REQUIREMENT
General Summary
Remotely monitors multiple patients across various health system locations using audiovisual surveillance systems. Ensures patient safety by observing and interacting with patients at risk for falls, behavioral issues, or medical conditions requiring attention. Provides continuous monitoring, escalates concerns to onsite clinical staff, and supports safety initiatives like fall and elopement prevention.
Qualifications
Minimum Education:
- High School Diploma or GED Required
Work Experience:
- No prior experience Required
Licenses:
- Basic Life Support Upon Hire Required
Courses and Training:
- Virtual Observer Epic Training Upon Hire Required and
- De-escalation training (4-hour virtual class) Upon Hire Required
Knowledge, Skills, and Abilities:
- Good customer service and communication skills
- Excellent de-escalation techniques and conflict resolution skills