Bilingual Patient Transportation & Program Support Assistant-Part Time

Job Description:

The Bilingual Patient Transportation & Program Support Assistant supports the Connecticut River Valley Farmworker Health Program (CRVFHP) by providing safe, reliable transportation to healthcare appointments and coordinating timely medication pickup and delivery. The position also assists with administrative duties, patient outreach, documentation, and farm clinic logistics as needed under the direction of the CRVFHP Program Manager.

Grant funding end date: Sept 2027

GENERAL RESPONSIBILITIES:

·       Drive farmworker patients to authorized medical, dental, laboratory, imaging, and specialty appointments.

·       Plan transportation routes and pickup times with CRVFHP staff.

·       Confirm rides with patients and report delays, cancellations, or missed pickups.

·       Help patients enter and exit safely; follow CHCI vehicle and passenger safety policies.

·       Inspect assigned vehicles, record trips and mileage, and report maintenance or safety needs.

·       Pick up and deliver packaged prescriptions to patients at approved sites, including farms.

·       Coordinate medication deliveries and document receipt in accordance with program procedures.

·       Provide appointment reminders, follow-up calls, and scheduling or referral assistance.

·       Help patients complete registration, consent forms, and surveys; prepare welcome packets.

·       Scan forms and enter authorized data into program systems and electronic health records.

·       Maintain transportation calendars, trip logs, outreach lists, and program spreadsheets.

·       Assist with follow-up for missed visits, pending referrals, screenings, and laboratory orders.

·       Prepare farm clinic supplies and educational materials; assist with nonclinical setup and breakdown.

·       Support outreach events, patient engagement, resource coordination, and special projects.

·       Perform other related transportation, medication delivery, and administrative duties as assigned.

III.        REQUIRED QUALIFICATIONS

·                High school diploma or GED required; associate degree in a related field preferred.

·                Fluent in spoken and written English and Spanish (required).

·                Valid Connecticut driver’s license and clean driving record for at least five years.

·                Experience with transportation, deliveries, healthcare, or community programs preferred.

·                Ability to work respectfully with bicultural individuals and farmworkers.

·                Proficiency in Microsoft Word, Excel, Outlook, and electronic recordkeeping.

·                Strong organization, dependability, punctuality, and attention to detail.

·                Ability to cooperate with patients, providers, partners, and CHCI staff.

.          PHYSICAL EFFORT/ENVIRONMENT

This position involves frequent driving, entering and exiting vehicles, and occasional lifting and transporting clinic supplies. Work is primarily vehicle-, office-, and community-based, including visits to farms, CHCI sites, and healthcare facilities.

VI.       WORK SCHEDULE DEMANDS

Part-time; 20 hours weekly determined by program needs. Work is generally scheduled on weekdays within program transportation hours, with occasional evenings and/or weekends for farm clinics or outreach events. Travel to sites throughout Connecticut is required.

VII.      COMMUNICATION SKILLS

Strong oral and written communication skills in English and Spanish are required. Experience with Microsoft Excel, Word, and Outlook is required. The position involves frequent communication with patients, staff, providers, pharmacies, and community partners.

Organizational Summary:

Organizational Summary

The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses (1924-2012), a granddaughter of slaves, and Gerard (Gerry) Weitzman (1938-1999), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.

Location:
Community Health Center of Meriden
City:
Meriden
State:
Connecticut

Time Type:
Part time

Compensation and Benefits:
$24/hr

At Moses/Weitzman Health System, we are committed to supporting the health, well-being, professional growth, and financial security of our employees. Eligible employees may have access to a comprehensive total rewards package that can include competitive compensation, health and wellness benefits, retirement savings opportunities, paid time off, professional development and tuition assistance programs, employee assistance resources, flexible work arrangements where applicable, and other company-sponsored benefits. Specific benefit offerings and eligibility requirements may vary based on position, work location, scheduled hours, and applicable plan terms. Learn more about our benefits and career opportunities on our Careers website.