Senior Manager of Commercial Properties

Senior Manager of Commercial Properties

Commercial Revenue Development Department

SALARY RANGE

$104,563.00 - $156,845.00

POSITION TYPE

Full-time | Exempt

POSTING DATE

11/13/2026

CLOSING DATE

12/6/2026 at 5:00 P.M. (EST)

GRADE

46

REPORTS TO: Senior Vice President, Commercial & Revenue Development

Under minimal supervision from the Senior Vice President, Commercial & Revenue Development (“SVP”), serves as part of the department's leadership managing the Authority's commercial portfolio, including commercial real estate, airlines, concessions, parking, rental cars, ground transportation, general aviation, and strategic business development initiatives.

Assists in developing and implementing commercial strategies that maximize airport assets, diversify revenue streams, enhance customer experience, and support the Authority's long-term financial sustainability and regional economic development objectives. Leads complex commercial negotiations, manages high-profile business relationships, oversees key commercial programs, and serves as a trusted advisor to the Senior Vice President on strategic commercial initiatives.

Maintains effective communication and collaboration across the Authority while serving as a key liaison with tenants, business partners, government agencies, and the public. Requires comprehensive knowledge of airport operations, commercial real estate, and property management. Exercises a high degree of initiative, independent judgment, and strategic decision-making in managing complex commercial matters and advancing the Authority's business objectives.

MINIMUM REQUIRED QUALIFICATIONS

Education and Experience: Bachelor’s Degree in Business Administration, Real Estate or related field and seven (7) years of professional experience in commercial real estate administration, commercial lease management, contract drafting, concessions, or an equivalent combination of education, training, and experience. A minimum of three (3) years of supervisory/leadership experience directly managing, coaching, and training professional commercial real estate team members is required.

JOB RESPONSIBILITIES

Essential Job Responsibilities:

• Lead development and implementation of commercial strategies, business plans, market analyses, and revenue optimization initiatives supporting the Authority's long-term strategic objectives.

• Manage, market, and oversee commercial airport properties, general aviation, and concessions (rental car, parking, food and beverage, retail, advertising, vending, and ground transportation), including maintaining databases and ensuring agreement compliance.

• Draft, negotiate, interpret, administer, and monitor commercial agreements, including leases, licenses, permits, concession agreements, operating agreements, and other contractual documents. Coordinate with the Authority's Legal Department to facilitate timely contract development, review, interpretation, negotiation, and administration while protecting the Authority's business interests.

• Provide day-to-day leadership and direction for assigned CRD functions and staff and independently advance commercial matters within delegated authority, elevating significant strategic, financial, legal, or policy matters to the SVP as appropriate.

• Review and approve commercial agreements, analyses, correspondence, and other work products prepared by department staff to ensure accuracy, completeness, consistency with approved business terms, and compliance with Authority standards prior to further review or execution.

• Lead the development, implementation, and continuous improvement of departmental SOPs, business processes, commercial management systems, technology, and workflows to enhance efficiency, accountability, data integrity, consistency, and service excellence.

• Develop and maintain commercial revenue forecasts, financial models, and executive performance dashboards to support strategic decision-making. Establish, monitor, and analyze key performance indicators (KPIs) related to revenue growth, tenant performance, commercial portfolio performance, lease compliance, and business development initiatives.

• Prepare financial analyses, feasibility studies, market research, pro formas, and business cases to support commercial negotiations, capital investments, and revenue-generating opportunities. Present findings and recommendations to executive leadership to support informed decision-making and continuous improvement.

• Assist the SVP in developing and maintaining working relationships with economic development organizations, local governments, chambers, local businesses, and industries critical to airport growth.

• Assist with developing and managing the department’s operating and capital budgets, as well as creating and monitoring commercial revenue forecasts. Prepare executive briefings, Board agenda items, business cases, and presentations.

• Lead negotiations for airport requests for proposals, bids, or qualifications; concession agreements; leases; and parking lot management agreements, in coordination with the Authority’s attorneys and other appropriate staff.

• Administer tenant leasehold improvement processes through the tenant construction permit procedure to ensure compliance with agreements and the Authority’s minimum standards, rules, and regulations.

• Manage ground transportation permitting and agreement compliance; investigate complaints; and recommend resolutions. Ensure all agreements comply with local laws and state statutes.

• Oversee the parking management agreement for contractual compliance, commercial performance, financial reporting, customer service, and continuous operational improvements. Investigate complaints, property damage claims, and budget requests; recommend appropriate resolutions to the SVP.

• Manage rental car concessions for compliance, investigate customer complaints, property injury/damage claims, operational concerns and recommend resolutions to SVP.

• Responsible for property tax obligations for airport properties, including related compliance, tax notices, and payments.

• Research and prepare analytical studies to determine opportunities and potential impact of revenue streams, sometimes soliciting consultants and appraisers to forecast best alternatives.

• Conduct frequent inspections of Authority-owned properties for agreement, insurance, and safety compliance. Investigate related property damage or personal injury incidents and coordinate with appropriate insurance representatives.

• Attend industry-related conferences, seminars, webinars, and educational courses.

• Use computer, calculator, office machines, golf cart, telephones, and small tools as needed.

• Perform other related duties as assigned.

ADDITIONAL REQUIRED QUALIFICATIONS

Licenses; Certificates; Special Requirements:

• A valid Florida driver’s license and the ability to drive airport vehicles to obtain access to airport/landside/airside facilities, and the AOA movement areas. Out-of-state candidates will be required to obtain a Florida driver’s license upon hire. Required.

• Must obtain and maintain access to the Security Identification Display Area (SIDA). Required.

• AAE, CM, USAP, CCIM, CPM or similar professional designations are highly preferred.

• Demonstrated experience independently drafting, negotiating, interpreting, and administering complex commercial agreements, including leases, licenses, permits, and/or concession agreements, is required.

• Commercial management experience at a U.S. commercial service airport, particularly in airport properties, concessions, commercial development, or revenue management, is strongly preferred.

• As an employee, you are deemed to be essential personnel as part of Authority’s emergency response, and must respond to airport incidents, as requested/required.

Knowledge, Skills, and Abilities:

• Knowledge of airport and Federal Aviation Administration (FAA) policies, procedures, and economic development practices (preferred).

• Knowledge of basic accounting and computer operations.

• Ability to plan, direct, supervise, and coordinate airport properties and business development activities, and analyze data and trends affecting the airport.

• Ability to lead staff, delegate tasks, set clear expectations, monitor and manage performance, and provide feedback.

• Ability to coordinate team efforts, resolve conflicts, and maintain accountability.

• Ability to draft, negotiate, interpret, administer, and enforce commercial agreements while balancing business objectives, legal considerations, and sound risk management practices.

• Strong communication skills for conveying priorities and instructions.

• Ability to work independently on complex and confidential tasks.

• Ability to make decisions aligned with airport rules, regulations, and ordinances.

• Strong attention to detail.

• Ability to build effective working relationships and provide excellent public service.

• Ability to communicate clearly and effectively in writing.

Work Environment:

Works in an office environment. Other duties performed outside with storage units, warehouses,

t-hangars, and grounds as necessary.

Physical Requirements:

The Senior Manager of Commercial Properties is responsible for overseeing the care and maintenance of SMAA/USS storage units. The Senior Manager of Commercial Properties must be diligent in adhering to all work-related safety rules, procedures and regulations and take the precautions necessary to comply with the Airport Authority safety policy.

Mental Requirements:

As a Senior Manager of Commercial Properties, the employee must have the mental capacity to successfully interact with tenants, employees, outside agencies and the general public; develop and maintain effective working relationships with superiors, fellow employees, tenants, outside agencies and the general public and have the mental capacity to provide support to the Senior Vice President, Commercial & Revenue Development.

Environmental Requirements:

The Senior Manager of Commercial Properties generally works in an office environment and may be required to visit tenants or outlying properties.

Summary Clause:

The duties and responsibilities listed in this job description are intended only as illustrations of the various duties to be performed and are not all inclusive. The omission of other specific duties does not exclude them from being performed by the Senior Manager of Commercial Properties if the duties are similar, related, or a logical assignment to the position. This job description does not constitute an employment contract between SMAA and the Senior Manager of Commercial Properties and is subject to change at the discretion of the Airport Authority.

ALL REQUIREMENTS ARE SUBJECT TO POSSIBLE MODIFICATION TO REASONABLY ACCOMMODATE INDIVIDUALS WITH DISABILITIES.