About this role
As a Gallery Supervisor at Tesla, you lead our gallery floor teams, ensuring outstanding customer experience, fostering team development, and overseeing daily gallery operations to drive success.
- Lead and guide a team of Gallery Advisors, setting individual and team targets
- Monitor daily metrics and review information with the Gallery Manager to meet and exceed KPIs
- Identify and nurture high-potential talent and provide continuous feedback to enhance individual and team performance
- Collaborate with other departments to ensure seamless customer interactions
- Represent Tesla professionally when communicating internally and externally and resolve customer concerns promptly
- Enforce adherence to Tesla policies and procedures among all employees
- Maintain facility and showroom standards in line with the brand, ensuring employees adhere to Tesla's dress code and grooming guidelines
- Associate's degree, or equivalent experience
- Self-starting entrepreneur with exceptional time-management and problem-solving skills
- Dedicated and ethical approach to gallery operations
- Ability to develop collaborative relationships and act as a well-respected, trusted partner
- Ability to work evenings and weekends in a retail environment, ability to relocate as needed
- Valid driver’s license required