Operations Senior Specialist I - Courier and Mail Delivery Driver - Operations

Join a fast-paced, supportive team where your reliability and attention to detail make a direct impact every day. In this role, you will help keep mail, packages, and business-critical deliveries moving accurately and on time. If you take pride in safe driving, organized work, and excellent service, this opportunity offers meaningful daily variety. You will be part of a team that values dependability, communication, and doing the job right.

As an Operations Senior Specialist I - Courier and Mail Delivery Driver - Operations in Operations, you will provide daily courier service within a defined local service area while supporting mail sorting and internal distribution. You will complete multiple pickups and deliveries each day, operate a 20-foot box truck that does not require a commercial driver’s license, and ensure items are routed to the correct departments and drop locations. You will help us deliver accurate, timely, and professional service in a high-volume environment.

Job responsibilities

- Complete daily delivery runs within the assigned local service area, within a 50-mile radius of Ruston, Louisiana.

- Operate a 20-foot box truck safely and responsibly; a commercial driver’s license is not required.

- Perform multiple pickups and deliveries each day while meeting route schedules.

- Verify items, delivery details, and destinations to support accurate and complete deliveries.

- Sort incoming and outgoing mail and prepare items for department distribution.

- Deliver mail and packages to the correct departments and designated drop locations.

- Maintain professionalism and provide excellent service to internal customers.

- Follow safety procedures, traffic laws, and location-specific requirements.

- Communicate route updates, delivery issues, or delays promptly to the supervisor or team.

- Support shipping, receiving, mailroom, intake, preparation, and image capture tasks as needed.

- Cross-train in other areas during downtime to support team priorities.

Required qualifications, capabilities and skills

- Valid driver’s license and ability to operate vehicles safely and responsibly.

- Ability to operate a 20-foot box truck; a commercial driver’s license is not required.

- Reliable transportation to and from work.

- Ability to work in a fast-paced environment with frequent stops and time-sensitive deliveries.

- Strong attention to detail to support correct routing and delivery.

- Dependable and punctual, with the ability to work independently and stay aligned with team priorities.

- Strong interpersonal and customer service skills.

- Team-first approach and willingness to support changing operational needs.

- Ability to lift and carry mailroom and delivery items, including packages, bins, and trays, up to 50 pounds.

- Ability to operate a forklift safely.

Preferred qualifications, capabilities and skills

- Prior courier, delivery driver, mailroom, or logistics experience.

- Familiarity with local roads and routes within the assigned service area.

- Experience with basic tracking, logging, or delivery documentation.

- Strong organizational skills and ability to manage multiple pickups and drop-offs each day.