Global Vendor Complaint Analyst Intern

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and imagination, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with. 
In France, discover the empowered passionate professionals who made history creating our legendary perfumery school. Feel the heritage. Acquire knowledge and experience, gained in our renowned European Creation Centre, or from any of our 17 innovative sites across the country. Every day, your commitment, your humility, and your risk-taking will shape our future. Every essence of you enriches our world. We are Givaudan. Human by nature.

Global Vendor Complaint Analyst Intern - Your future position?

As a Global Vendor Complaint Analyst Intern in our Avignon site (6-9 months), you will directly support the Vendor Quality Program Lead Global in improving and harmonizing vendor complaints management across all our Taste and Wellbeing production sites. You will ensure effective complaint resolution, robust vendor root cause analysis, and reduce complaint rates and cost of non-quality.

Main responsibilites

- Map and compare vendor complaint management practices across sites, evaluate alignment with the global procedure, and identify the underlying reasons and constraints shaping current practices to support pragmatic and effective process harmonization
- Partner with all departments involved or impacted by vendor complaint management (Procurement, Site Quality, Quality Lab Excellence, ...)
- Refine the global vendor complaint procedure based on identified gaps and site feedback, ensuring an efficient and pragmatic approach
- Support the harmonized vendor complaint process deployment
- Lead the AI sub-project: “Automating vendor complaint data analysis and classification to detect patterns, take advantage of repeated issues, trigger escalations.”
- AI should be used across all project whenever required to speed up and increase efficiency

You have

- Ongoing Master’s studies in Quality, Supply Chain, Industrial Engineering, or Data Analytics
- Knowledge of quality management systems (ISO 9001, FSSC22000, supplier quality processes)
- Experience in Excel, Power BI, or similar tools
- Basic knowledge in AI analytics is a strong plus
- Fluent English level

What We Offer:

- An immersive experience within a leading international company
- Close support and guidance, with increasing autonomy over time

#LI-Hybrid

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

We value the different perspectives that come from diverse cultures, backgrounds, and experiences.

Everyone — regardless of race, gender identity, sexual orientation, age, disability, culture, religion, or any personal circumstances — is warmly welcomed at Givaudan, a place where we all love to be and grow.

Every essence of you enriches our world. Join us in making a difference together.