About this role
Cherry Bekaert Recruiting is seeking an experienced Insurance Collections Specialist for a 3–4 month contract opportunity with a pharmaceutical services organization.
The ideal candidate will have strong experience in healthcare insurance collections, accounts receivable follow-up, and resolving outstanding insurance claims . Previous experience in the pharmacy or pharmaceutical industry is highly preferred but not required.
This position will focus on collecting outstanding insurance receivables associated with a legacy retail pharmacy business. The organization has sold its retail pharmacy locations but continues to manage a significant volume of outstanding insurance balances that require follow-up and collection.
Key Responsibilities
- Manage and collect outstanding insurance receivables associated with legacy retail pharmacy operations.
- Contact insurance companies and payers to follow up on unpaid, delayed, or outstanding claims.
- Investigate and resolve insurance payment discrepancies, denials, and outstanding balances.
- Work through a large volume of aged insurance receivables to maximize collections.
- Ensure insurance payments are correctly directed to the original organization rather than the new owners of the pharmacy locations.
- Communicate with insurance carriers to clarify payment responsibilities and resolve outstanding claims.
- Review and reconcile insurance collections data maintained in Excel.
- Research payment histories, outstanding balances, and claim statuses.
- Maintain accurate documentation of collection activities, payer communications, and payment resolutions.
- Identify collection issues and work independently to resolve them efficiently.
Qualifications
- Prior healthcare insurance collections experience is required.
- Experience contacting insurance companies directly to resolve and collect outstanding claims.
- Strong understanding of healthcare insurance billing, reimbursement, and accounts receivable processes.
- Experience working with aged insurance receivables and resolving unpaid claims.
- Strong Excel skills, including the ability to review, organize, and reconcile collections data.
- Excellent communication, problem-solving, and follow-up skills.
- Ability to work independently in a fully remote environment.
- Experience with pharmacy insurance claims or pharmaceutical collections is a strong plus.
Position Details
- Job Title: Insurance Collections Specialist
- Location: 100% Remote
- Employment Type: Contract
- Duration: 3–4 months
- Interview Process: Video interview
- Start Date: ASAP
- Industry: Healthcare / Pharmaceutical Services
Ideal Candidate
The ideal candidate is a hands-on insurance collections professional who is comfortable making outbound calls to insurance carriers, researching outstanding claims, and aggressively following up on unpaid balances.
Candidates with backgrounds in medical billing, healthcare revenue cycle management, insurance A/R follow-up, pharmacy reimbursement, or insurance collections are encouraged to apply, provided they have direct insurance collections experience.
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