About this role
Discover your impact with KUKA
KUKA offers an enormous spectrum of possibilities to advance your career, live your passions and unlock your potential. We´re one of the world's leading automation specialists, offering global opportunities in areas such as robotics, automation, logistics, software solutions and electronics. If you´re a go-getter, a visionary with bold ambitions and believer in collaboration and mutual respect, then you're poised for success here at KUKA.
Summary
Works with all functional teams involved, internal and external, to support outside sales activities and allow Territory Account Managers to prioritize customer interaction. Supports and coordinates the implentation of new and existing sales processes. Assists in sales reporting, customer visit coordination, and managing data within KUKA’s CRM System (Salesforce).
Essential Duties and Responsibilities include the following:
- Professionally maintains confidential data, information and concepts
- Creates various sales presentations accessible to the sales team
- Maintains internal KUKA USA “Sales” SharePoint Site, allowing the sales team to access relevant sales materials
- Assists sales team with lead qualification and opportunity follow up
- Assists sales team with various data entry tasks, including pre-order requests, loan requests, etc.
- Manages KUKA NAM Pipeline Program and keeps in direct communication with Regional Order Management and Demand Planning teams.
- Performs routine calls with account managers to ensure Salesforce data is updated
- Point of contact / liaison for USA sales team to other departments internally (Order Management, Customer Service, Legal)
- Manages the execution of incoming legal documentation related to sales team activities (NDA’S, System Partner Agreements, etc.) in a timely manner
- Assists Sales Operations Manager and other members of the Sales Management team with reporting and other needed metrics
- Supports onboarding / Sales Training with new Sales Employees
- Point of contact for Salesforce CRM Support and KUKA Sales Tools
- Creates various work instructions / procedures for sales team
- Administers New Customer onboarding for New Robot Sales Team only
- Supports proposal team with updates to local articles/forms about internal RFQ process
- Travels as needed to support the Sales Operations team and training opportunities
- Adheres to the Quality System and participates in continual improvement
- Other duties as assigned
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
Bachelor degree and three years of related sales administrative experience or equivalent combination of experience and education. Advanced computer skills (Outlook, Word, Excel, PowerPoint, Adobe Acrobat, Internet, E-mail, Sharepoint, SAP, CRM, or equivalent) are essential. Excellent interpersonal and organizational skills required. Requires reporting, forecasting, and understanding and working knowledge of CRM systems (Salesforce preferred).
KUKA is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.
Our promise to you
Our culture is deeply rooted in our passion to make robotics and automatic solutions accessible and easy to use. The result? We make peoples´ lives easier and safer, across the world. Diversity is the beating heart of our company - and we appreciate every single one of our bright and bold brainiacs. We encourage everyone to bring their full selves to work, fostering an environment where inspiration, expertise, and personal growth can flourish. Our collective goal? To achieve greatness and ignite innovative, positive change - not only within the automation industry but also beyond its boundaries. And in return, we prioritize creating a supportive, empowering, and caring environment for all.
Perks and benefits
As part of our commitment to the well-being of our employees, we offer a range of comprehensive perks and benefits. From competitive salary packages to flexible work schedules, and professional development opportunities, we aim to provide a holistic approach to employee satisfaction. We believe in recognizing and appreciating the hard work and dedication of our workforce, and our perks reflect this commitment. Our goal is to create a workplace where employees feel valued, motivated, and inspired to contribute their best. Join us and enjoy the rewards of being part of a company that prioritizes the well-being and growth of its team.
DEI (Diversity, Equity, and Inclusion) statement
Our core belief is in treating each other with kindness, an open mind, and mutual respect, creating an environment where everyone feels empowered to bring their authentic selves to work.
KUKA is a company committed to equal opportunities. We manage every application with meticulous care and consideration - with a decision-making process that pays no heed to your origin, educational background, age, gender, sexual orientation, or your religious or political beliefs. If you join KUKA, you will have ample opportunities to share what motivates you and what defines your individuality.
Join the journey!
If you think a career with KUKA could be what you are looking for, we´d love to hear from you.
We´re looking forward to receiving your application!
Note for United States job postings (EEO statement):
KUKA is an Equal Opportunity Employer committed to building an inclusive and diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other factor protected by applicable federal, state or local laws.