[Mid Level] Korean Bilingual Project Manager - Jira Administration & AI Enablement (18158-1)

[Position Overview]

- Job Title: Korean Bilingual Project Manager – Jira Administration & AI Enablement
- Education: Bachelor's degree in business administration or a related field, or equivalent practical experience
- Experience: 2-4 years of project management experience; PMI or PMP certification preferred
- Job Type: Full-Time, Hourly

[Location]

- Mountain View, CA (fully onsite)

[Benefits & Perks]

- Medical Insurance (Health, Dental & Vision)
- 401(k)
- Paid Time Off
- H1B/Green Card Sponsorship for qualified employee
- Hands-on experience at global industry leader Samsung
- Opportunities for career advancement

[Summary]

- Drive AI enablement at Samsung by building and administering the Jira projects, workflows, and dashboards that power AI tool adoption
- Own the intake process for AI tool requests, triaging tickets and routing work to the right owners
- Run project ceremonies, track milestones and risks, and report project status and adoption metrics to leadership
- Create clear documentation, training, and communications that help employees adopt new AI tools
- Top skills: Jira, Process Improvement, Product Roadmapping; Korean/English bilingual communication required

[Duties and Responsibilities]

- Build and administer Jira projects, boards, workflows, custom fields, and dashboards that support AI enablement initiatives
- Own the intake process for AI tool requests and enablement work, triaging incoming tickets and routing them to the right owners
- Track project milestones, dependencies, and risks, escalating blockers before they affect delivery timelines
- Run recurring project ceremonies such as sprint planning, backlog grooming, and status reviews, and capture clear action items from each
- Write and maintain documentation in Confluence or an equivalent platform, including runbooks, how-to guides, FAQs, and onboarding material for AI tools
- Produce reporting for leadership on project status, adoption metrics, and enablement outcomes
- Work with cross-functional stakeholders to gather requirements and convert them into well-scoped tickets and roadmaps
- Standardize templates, naming conventions, and documentation practices so knowledge stays findable and current
- Coordinate training sessions, office hours, and internal communications that support AI adoption
- Support change management for new AI tool rollouts, including communication plans and adoption tracking; audit and retire stale documentation

[Skills & Qualifications]

- Hands-on experience administering Jira, including workflow configuration, permissions, automation rules, and dashboard and report building
- Proven experience coordinating technical projects with distributed, cross-functional teams
- Strong technical writing skills, with examples of documentation, runbooks, or process guides written for mixed technical and non-technical audiences
- Working knowledge of Confluence or a comparable knowledge management platform
- Familiarity with AI and LLM-based tools and the practical questions employees ask when adopting them
- Comfort with Agile practices such as sprints, backlogs, and estimation, without being dogmatic about any single framework
- Highly organized and able to manage multiple priorities and meet deadlines in a fast-moving environment
- Strong communication skills and the ability to convey technical concepts to non-technical stakeholders
- Bachelor's degree in a related field, or equivalent practical experience; 2-4 years of experience; PMI or PMP certification preferred
- Bilingual in Korean and English (speaking, reading, and writing) required

[JND Boilerplate]

Our team of business professionals supports a wide range of operations including program and project management, data analytics, financial analysis, and strategic planning. We are dedicated to connecting talent with meaningful opportunities at top-tier global clients. We also have opportunities in engineering, QA, software development, and many more!

Our vision is 'We Want to See You Grow' to become the industry leader for both employee and company.

For more information about JND, please visit www.jndsolutions.com

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