Pricing & Business Coordinator

Role Responsibilities

As Pricing & Business Coordinator , you’ll play a key role in supporting the development and execution of pricing strategies across Latin America. You’ll evaluate pricing performance across corridors, countries, payment methods, customer segments, and products to identify opportunities that drive customer acquisition, transaction volume, revenue, and profitability.

This is an opportunity to work at the intersection of pricing, business performance, and growth strategy, leveraging data, competitive intelligence, and financial insights to support commercial decisions across the region. You’ll partner closely with Product, Finance, Marketing, Analytics, and Business teams, helping shape pricing recommendations that balance customer value, market competitiveness, and sustainable business growth.

Pricing Strategy & Optimization

- Develop and optimize pricing strategies for digital channels across Latin America.
- Evaluate pricing performance across countries, payment methods, customer segments, and transaction behaviors.
- Identify pricing opportunities to improve competitiveness, conversion, customer acquisition, and profitability.
- Recommend adjustments to fees, spreads, promotions, and pricing structures based on performance insights and market dynamics.
- Support pricing experimentation and testing initiatives to validate pricing strategies and business impact.

Market Performance Analysis

- Monitor corridor-level performance across transaction volume, revenue, conversion, profitability, and customer adoption metrics.
- Analyze customer behavior and transaction patterns to identify pricing opportunities and business risks.
- Evaluate market trends and competitive positioning across key corridors.
- Develop recommendations to improve corridor performance, customer value proposition, and business outcomes.

Competitive Intelligence

- Monitor competitor pricing structures, promotional activities, and customer offers.
- Identify opportunities and risks based on market and competitive dynamics.
- Develop benchmarking analyses and pricing recommendations to support business decisions.

Forecasting & Business Planning

- Develop business forecasts and scenario analyses to support planning and decision-making.
- Build financial and transaction volume projections considering market trends, seasonality, and competitive dynamics.
- Assess the impact of pricing initiatives on transaction volume, revenue, contribution margin, customer acquisition, and retention.

Cross-Functional Partnership

- Partner with Product, Finance, Marketing, Analytics, and Business teams to support pricing decisions and growth initiatives.
- Present pricing analysis, insights, and recommendations to stakeholders across the organization.
- Support the execution and evaluation of pricing initiatives across Latin American markets.

Role Requirements

Basic Qualifications:

- Bachelor’s degree in Business Administration, Economics, Finance, Accounting, Statistics, Mathematics, Engineering, or a related field.
- 5+ years of experience in Pricing, Revenue Management, Commercial Analytics, Strategy, Finance, Business Intelligence, or related fields.
- Experience developing pricing strategies, financial forecasts, scenario planning, and business cases.
- Experience in fintech, digital financial services, payments, foreign exchange (FX), remittances, money transfer, or related industries.
- Experience working with large datasets and pricing performance analysis across multiple markets.
- Advanced Microsoft Excel skills.
- Experience developing data-driven projections and assessing the business impact of pricing initiatives and recommendations.
- Fluency in English and Spanish, both written and verbal.

Preferred Qualifications:

- Experience in forecasting, financial modeling, business planning, and scenario analysis.
- Experience with SQL, Power BI, Tableau, or similar analytical and business intelligence tools.
- Experience evaluating pricing performance across customer segments, products, payment methods, and geographic markets.
- Experience supporting pricing, commercial, or growth initiatives within regional or multinational organizations.
- Experience developing benchmarking analyses, competitive intelligence, and market performance assessments.
- Experience translating complex datasets into actionable commercial recommendations that drive revenue growth and profitability.

Work Shift

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life
insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.

Your Brazil-specific benefits include:

- Medical (CarePlus) and dental (Privian) assistance: plans with no fixed contribution, with co-participation in consultations and exams
- Life insurance
- Food voucher
- Meal voucher

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

Estimated Job Posting End Date:
12-31-2026
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.