VP, System Ops

Job Summary:
Leads and directs real-time grid operations, energy supply planning, and strategic initiatives by establishing operational strategy, governance, and cross-functional priorities; leading complex operational and transformational programs to optimize performance, ensure regulatory compliance, and deliver safe, reliable, and cost-effective electric service.

Job Description:

- Leads and directs real-time grid operations by overseeing transmission and distribution system activity, energy balancing, outage management, operational communications, and operational dashboards, to keep the electric system reliable and stable.
- Leads Work Management for all Operations by directing demand intake, work triage, prioritization, planning, scheduling, execution monitoring, and post-work review across field operations, system maintenance, outage coordination, and emergency response, to execute work efficiently and on schedule.
- Drives reliability improvement by monitoring reliability metrics, operational trends, and system events, setting corrective actions, and championing continuous improvement initiatives, to improve reliability, resilience, customer experience, and cost-effectiveness.
- Optimizes operational resources and technology by evaluating staffing models and workflows and guiding modernization of the technology platforms and digital tools for control rooms, work management teams, and field coordination, to improve system monitoring, efficiency, and decision support.
- Drives cross-functional coordination by aligning priorities with Asset Management, Planning, Customer Experience, Regulatory Affairs, Information Technology, and Emergency Management, to integrate operational execution across the organization.
- Represents the Operations function externally by engaging with regulators, generation operators, government entities, and other external stakeholders, to advance operational priorities and maintain strong stakeholder relationships.
- Oversees integrated energy forecasting by ensuring the integrated energy forecast is developed and maintained, including fuel and energy purchase forecasts, consumption expectations, and cost implications tied to system demand and generation availability, and is reconciled against actual energy produced and fuel and energy purchased, to support reliable operations and financial accuracy.
- Provides executive reporting and financial stewardship by leading operational reviews, delivering executive briefings to senior leadership, and managing the division's budget and resources, to ensure transparency, informed decision-making, and accountable performance.
- Provides executive reporting by leading operational reviews and delivering executive briefings to senior leadership, to support informed strategic decisions.
- Promotes an operational culture of safety, compliance, accountability, and ethics by modeling and reinforcing expected behaviors across all Operations teams, to sustain a responsible, high-performing organization.
- Establishes operational policies and governance by developing, maintaining, and communicating operating procedures, system policies, and governance for operational decisions, system data quality, and information availability, to ensure consistent and well-informed decision-making.
- Champions and models enterprise-wide adherence to governance, compliance, and ethical standards by aligning system operations with federal, regional, and local reliability standards and operating requirements, to reduce regulatory risk and protect system integrity and uphold organizational integrity.
- Leads and supports organizational strategies for the restoration of critical services and emergency preparedness to ensure business continuity and community trust.

- Embraces and leads additional strategic responsibilities as needed to advance enterprise objectives and organizational resilience.

Supervisory Responsibilities: Yes

Additional Job Description:

Education & Experience

Required Qualifications:

- Bachelor’s degree in Electrical Engineering is required.
- 15 years' progressive leadership experience in Electric Utility operations, including High Voltage System Operations, Energy Dispatching, and Grid Reliability, with demonstrated success in developing operational strategy, leading large-scale system operations, with at least 8 years' experience in a in senior leadership or executive-level roles overseeing multiple operational business units or enterprise-level functions in Utility Electrical industry.
- 10 years' experience working in Utility Electrical industry.

Preferred Qualifications:

- Experience in Capital planning and management.

Additional Qualifications:

Additional education may substitute for the required experience when it aligns with the competencies and knowledge necessary for the role:

- Master’s degree in Engineering (Electrical, Energy, Power Systems Engineering, Electric Power Engineering, Energy Systems, Engineering Management, System Engineering), along with professional licenses and certifications required, may substitute when accompanied by a minimum of 12 years of experience performing related functions and at least 6 years of progressive experience in senior leadership or executive-level roles overseeing multiple business units or enterprise-level functions

- Doctor’s degree in Electrical Engineering, Energy System Engineering, System Engineering, along with may substitute when accompanied by a minimum of 8 years of progressive experience in senior leadership or executive-level roles overseeing multiple business units or enterprise-level functions in Utility Industry.

Competencies (Skills)

- Technical Proficiency: Demonstrates strong skills in the use of Microsoft Office applications.
- Systems Knowledge: Understands SCADA and related systems used for monitoring and controlling electrical operations.
- Leadership & Communication: Exhibits effective leadership abilities with the capacity to supervise, coach, and develop others, supported by strong interpersonal, oral, and written communication skills.
- Problem‑Solving & Adaptability: Shows flexibility, initiative, autonomous decision‑making, and strong problem‑solving capabilities.
- Bilingual Proficiency: Communicates effectively across diverse audiences to support clear information flow and high‑quality service delivery in both Spanish and English.

Licenses/Certifications

Required:

- Professional Engineer License issued by the Examining Board for Engineers, Architects, Surveyors and Landscape Architects of Puerto Rico.
- Be a member of the Puerto Rico College of Engineers and Land Surveyors (CIAPR).
- Valid Puerto Rico driver’s license.

Travel Requirements

- 40%

Physical Demands

- Stationary Position: Frequently
- Pushing/ Pulling/ Reaching: Seldom
- Kneel: Seldom
- Grab: Seldom
- Bend: Seldom
- Lift/ Carry over: 0 - 15 pounds

Working Conditions

- Wet or humid: Seldom
- Working near or on moving mechanical parts: Never
- Working near or on heavy machinery: Never
- Working in high places: Never
- Exposed to fumes or airborne particles: Never
- Frequency of working in outdoor weather conditions: Never
- Work with electricity: Never
- Loud noise conditions: Seldom

LUMA Energy is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, military status, disability, or any other characteristic protected by federal or local laws.