Recovery Coach & Alumni Coordinator

Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Recovery Coach & Alumni Coordinator

Location: Newport News, VA
Program: Inpatient Substance Use Disorder Treatment
Pay: $22.00–$23.00 per hour
Employment Type: Full-Time

Make a Difference in Someone's Recovery Journey

Pyramid Healthcare is seeking a compassionate and motivated Recovery Coach & Alumni Coordinator to join our inpatient substance use disorder treatment program in Newport News, VA.

This position provides recovery-oriented support, encouragement, and mentorship to individuals throughout their treatment journey while helping build meaningful connections that extend beyond discharge. The Recovery Coach & Alumni Coordinator works closely with clients, clinical staff, and community partners to promote ongoing recovery, connect individuals with available resources, and strengthen peer support networks.

In addition to working directly with clients, this role coordinates alumni engagement activities, maintains relationships with former clients, and helps develop opportunities for continued connection and support following treatment.

Key Responsibilities

- Provide individualized peer support, encouragement, and mentorship to clients as they work toward their recovery goals.

- Help clients identify recovery resources, community supports, and strategies for maintaining long-term recovery.

- Encourage healthy coping skills, positive support networks, and continued engagement in recovery.

- Coordinate and facilitate recovery-focused activities, peer support opportunities, and alumni meetings.

- Collaborate with clinical and facility teams to support client engagement and continuity of care.

- Recognize and appropriately communicate behavioral, emotional, or crisis-related concerns to the appropriate team members.

- Organize and facilitate regularly scheduled alumni meetings and activities to encourage ongoing connection and participation.

- Conduct post-discharge outreach and follow-up calls to maintain relationships and provide continued encouragement.

- Develop strategies to increase alumni participation and strengthen connections with former clients.

- Serve as the primary facility contact for alumni, coordinating engagement efforts with facility leadership, Marketing, and Admissions.

- Maintain accurate documentation of outreach, alumni participation, meetings, and engagement activities.

- Assist with client transportation when assigned and authorized.

Qualifications

- High school diploma or equivalent required.

- Current, active peer recovery or recovery support certification recognized by the applicable Virginia certification or licensing authority required at the time of hire.

- Minimum of two years of related experience in a substance use disorder treatment setting required.

- Previous experience in peer recovery support, recovery coaching, alumni engagement, or community-based recovery services preferred.

- Valid driver's license and safe driving record required if driving is an assigned responsibility.

- Current CPR, AED, and First Aid certifications required as applicable to the facility and position.

Why Join Pyramid Healthcare?

At Pyramid Healthcare, we believe recovery is possible and that meaningful support can make a lasting difference. This position offers the opportunity to use lived recovery experience and professional knowledge to encourage others, build connections, and support individuals as they transition from treatment into their communities.

If you are passionate about recovery and enjoy helping others build a strong foundation for long-term success, we encourage you to apply!

Pyramid CORE Values:

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards for Full-Time Positions:

- Medical, Dental, and Vision Insurance

- Flexible Spending Accounts

- Life Insurance

- Paid Time Off

- 401(k) with Company Match

- Tuition Reimbursement

- Employee Recognition Programs

- Referral Bonus opportunities

- And More!

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers .

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.