Engagement Coordinator / Prevention Specialist (70595)

DEFINITION: The position will serve as a contact point between the SafeCare Program and possible referrals in the community; and will be responsible for educating community partners and potential consumers about the SafeCare Program. This position will develop on-going, mutually beneficial relationships with referral agencies and community organizations through frequent personal contact. This position will also provide home based clinical and social services to high-risk families referred to SafeCare. The goal of the services is to reduce the risk of families for abuse and neglect of their children.

SUPERVISION. The Program Manager for SafeCare supervises this position.

- DUTIES AND RESPONSIBILITIES: Facilitates outreach opportunities within the community by scheduling presentations that will inform community partners of the setvices that the SafeCare Program offers.

- Demonstrates a thorough and complete knowledge of the program including our vision, mission and values; the services we provide; and how we differentiate ourselves from other home visitation programs. Identifies, evaluates, and prioritizes potential referral sources within the program's demographics.

- Establish and maintain professional relationships with all referral sources, including but not limited to the following: hospitals, non-profit agencies. home visitation programs, churches. libraries and police departments. This position will divide time between facilitating outreach and serving families by providing the SafeCare model to high-risk families in the home environment. Providers will work around the family's schedule and provide services, which are sensitive with respect to family culture.

- Utilizes case management to advocate for and assists families with community resources and accompanying the families, if necessary, to obtain needed services. Assists the family with crisis stabilization and arranges for any follow-up services needed after case termination.

- Facilitates families in the development of special skills or increased knowledge in the areas of child health, home safety, parent-child interaction, behavior management, child development, advocacy, and communication and negotiation skills.

- Provides motivational interviewing and problem solving in the areas Of substance abuse, domestic violence and mental health (other areas as identified by family).

- Maintains clinical records in a timely manner as required by the program, agency, state and federal funding sources and accreditation authorities.

- Completes all required SafeCare forms and coliects data for evaluations and research Of the program effectiveness, Providers will conduct themselves in a professional manner while developing and maintaining positive relationships with consumers, community partners and with consultants.

- Participates in training/workshops related to SafeCare model and in expanding knowledge base pertaining to domestic violence, substance abuse, mental health, and motivational interviewing. Must maintain an accurate weekly myAvatar calendar to ensure safety. Must return phone calls and pages promptly.

- Must check and respond to emails daily.

- Performs Other duties as required and/or assigned by supervisor and/or executive staff

Qualifications

- Position requires a master's degree in social work, marketing, or related field OR a bachelor's degree in marketing, Public Relations, social work or a closely related field with I year experience in a human services or related field position. This position requires a high degree of flexibility and efficiency.

- Must display proficiency in the MS 365 applications including Word, Excel, Teams, and Outlook, processing software, and have intermediate general computer skills.

- Must demonstrate good interpersonal skills and the ability to effectively communicate verbally and in writing with diverse community members, employees, and other stakeholders.

- Must display the ability to work collaboratively and maintain productive relationships with the community, employees, and other stakeholders. Must be able to bend, stoop and move about facilities and community freely, climb stairs, lift 30 pounds, and be stationary for extended periods. Casual professional dress is required with adherence to dress code requirements. This position provides community-based services for 20 or more hours of a 40-hour work week or over 50% of the designated work week. A community setting is defined as any non-designated Northcare Office. Community-based staff may be expected to provide services in a multitude Of community settings, including but not limited to, a client's home, in the community at a local venue or agency, outside in a confidential space, via telehealth or in the office. Staff who are considered community based may have limited access to onsite supervision and are expected to use critical thinking skills to ensure appropriate staffing of situations as they present. Staff who are community based are expected to travel to and from appointments and are required to have "business purposes" added to their auto insurance.

- Community based staff should have access to an internet hotspot to access technology while in the field. They are eligible for a phone and hotspot stipend. Community-based staff are considered essential workers and may be expected to work holidays/weekends/or during closures if required by their program Must have access to reliable transportation.

- Local travel is required.

- Must possess and provide verification of valid Oklahoma driver's license during employment with NorthCare.

- Must maintain and provide verification of current automobile liability insurance including uninsured motorist coverage.

- Must complete all NorthCare required training within 30 days of employment with NorthCare.

- Must have TB test within 12 months prior to employment with NorthCare or obtain within 30 days of employment with NorthCare