PACS Applications Analyst

## Job Summary:
The PACS Application Analyst provides administrative and technical support for MaineGeneral Health’s Picture Archiving and Communication System (PACS), which stores and retrieves medical images. This role serves as a critical link between clinical teams and IT, ensuring reliable access to imaging data for diagnosis and patient care. The PACS Applications Analyst assists clinicians, manages patient records, monitors daily system performance, troubleshoots issues, and supports workflow across the imaging environment.

Job Description:

Key Responsibilities

- Serve as a primary resource for radiologists, physicians, and staff, providing user support and troubleshooting for PACS and related imaging systems.
- Edit and correct patient records, merge or link data, and process image release requests.
- Perform daily system checks to confirm images are accurately transferred and logged.
- Troubleshoot workstation and image display/access issues.
- Coordinate workflows to maintain efficiency, support quality improvement efforts, and collaborate with IT and clinical staff.
- Prepare and distribute medical images (CDs or film) according to policy, ensuring proper authorization.
- Maintain documentation for system configurations, standard operating procedures, and issue resolutions.

Skills and Qualifications

- Familiarity with PACS, DICOM, EMR, or Radiology Information Systems (RIS).
- Basic network or hardware troubleshooting skills preferred.
- Knowledge of medical terminology to support communication with clinical staff.
- Strong organizational skills with the ability to prioritize and multitask.
- Clear communication skills, with the ability to explain technical information to both technical and non-technical users.
- Commitment to excellent customer service for patients, physicians, and staff.

Qualifications

- Education: High school diploma or equivalent required; Associate’s degree in healthcare or IT preferred.
- Experience: Previous experience in healthcare or IT support is beneficial.
- Certifications: Basic knowledge of DICOM and PACS systems preferred.

The salary range shown reflects the base salary for this position. Individual compensation is determined based on factors such as experience, qualifications, skills, and market considerations. We are proud to offer a competitive total rewards package designed to recognize our caregivers and support them in delivering exceptional care to the communities we serve.

## Scheduled Weekly Hours:
40

## Job Exempt:
Yes

Benefits:

Supporting all aspects of our employees’ wellness – physical, emotional and financial – is a critical component of being a great place to work. With the wide range of benefits and programs available, employees have the resources they need to be well at every stage of life and plan for the future.

Physical Wellness:

- We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs.
- Employees have access to industry-leading leave for new parents.
- A generous earned time plan is offered to all employees - We believe employees need and deserve time away from work to observe holidays, be with family, go on vacation, or simply take care of themselves.

Emotional Wellness:

When life gets challenging, employees have access to our Employee Assistance Program for employees and anyone in their household.

Financial Wellness:

- Access the wages you’ve already earned before payday with Payactiv, giving you greater flexibility over your finances.
- Tuition Reimbursement is available to all employees to further develop skills and career.
- We offer eligible employees up to 2% of eligible pay in 403(b) company-matching contributions plus another 2% in the 401(a) retirement income plan.
- Three insurance plans are available to protect your family from the sudden loss of income in the event of your death, terminal illness or serious injury from accident.
- We offer both short-term and long-term disability insurance to replace a portion of your income if you become disabled and cannot work for a period of time.

Career Mobility:

Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business. We do this by offering our teammates a variety of leadership-supported programs and learning and development resources for every stage of their professional development. We know that our employees are our most valuable resource – they’re how we grow our business and care for our community.

Equal Opportunity Employer M/F/Vet/Disability  Assistive technologies are available. Application assistance for those requesting reasonable accommodation to the career site is available by contacting HR at (207) 861-3440 .