Project Manager, Senior - Audit Operations

Job Profile:
Administrative Operations Specialist 3

Job Family:
Administrative Operations

Time Type:
Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Supports and instructs those served by the department with complex queries, applies specialized knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.

Job Description:

Position Salary Range: $95,000 - $105,000 per year; offer dependent on experience

Reporting to the Assistant Vice President of Financial Aid Services, the Project Manager, Senior works closely and collaboratively with stakeholders across Financial Aid and Scholarship Services to plan, organize, and manage the department’s project portfolio. The position identifies and coordinates resource needs and aligns the efforts of involved parties to ensure the timely delivery of project outcomes in accordance with established requirements and project sponsor expectations.

With primary responsibility for coordinating concurrent aid-year cycles and operational initiatives arising from regulatory, compliance, audit, and institutional requirements, the Project Manager, Senior develops and maintains project plans, integrated schedules, and milestones and establishes clear ownership and accountability for deliverables. The position monitors progress, facilitates project meetings, follows up with responsible parties, tracks risks, issues, dependencies, and decisions, and provides leadership with timely visibility into project status, resource constraints, and matters requiring escalation.  The Project Manager, Senior also coordinates annual compliance audit activities across Financial Aid and Scholarship Services teams and university partners, including audit schedules, documentation requests, evidence tracking, status reporting, issue escalation, and corrective-action follow-up.

Essential Duties:

- Develops and maintains project plans and integrated schedules that define approved project scope, objectives, deliverables, milestones, dependencies, timelines, and responsible parties.
- Maintains a portfolio-level schedule for concurrent aid-year cycles and operational initiatives arising from regulatory, compliance, audit, and institutional requirements; identifies scheduling conflicts, resource constraints, and cross-project dependencies.
- Coordinates and supports annual compliance audits across Financial Aid and Scholarship Services teams by developing audit schedules, identifying documentation requests and responsible parties, tracking evidence and response deadlines, facilitating status reviews, and escalating risks, delays, and unresolved items.
- Coordinates implementation of audit recommendations, corrective action plans, control enhancements, policy updates, and approved process changes; tracks responsible parties and completion dates and maintains documentation of approvals, testing, implementation, and closure.
- Collaborates with project sponsors, functional leaders, Business Analysts, technical teams, compliance subject-matter experts, and other stakeholders to establish and document project scope, priorities, expected outcomes, and success measures.
- Identifies required resources and areas of expertise and coordinates with appropriate leaders to secure project participation and establish clear ownership and accountability for deliverables.
- Facilitates project meetings, communicates expectations, follows up with responsible parties, coordinates the resolution of project issues and barriers, and escalates risks, dependencies, and decisions requiring attention.
- Prepares and maintains project schedules, status reports, risk and issue logs, decision logs, and other project-governance records; tracks milestones, deliverables, critical paths, and dependencies and communicates schedule or scope changes to affected stakeholders.
- Provides timely and accurate project and portfolio updates to leadership and other stakeholders, including progress toward milestones, emerging risks, resource constraints, unresolved issues, and decisions requiring leadership attention.
- Tracks project milestones associated with approved regulatory and policy changes, audit recommendations, corrective action plans, and internal control improvements and reports progress and completion status to leadership.
- Leads cross-functional project teams through collaboration and influence, promotes effective communication among participants, and builds and maintains relationships necessary for successful project outcomes.
- Conducts project closeout activities, including confirming completion of deliverables, preparing final project summaries, documenting lessons learned, and communicating outcomes to appropriate stakeholders.
- Performs other duties as assigned.

Desired Qualifications:

- Experience managing complex, cross-functional operational or technology-enabled projects.
- Experience supporting financial aid operations, regulatory implementation, compliance audits, or other highly regulated administrative operations in a higher education environment.
- Experience supporting annual operational cycles and regulatory change initiatives.
- Experience coordinating or supporting compliance audits or regulatory reviews, including documentation requests, cross-functional deliverables, audit recommendations, corrective action plans, and internal-control improvements.
- Demonstrated ability to clarify roles, responsibilities, and expectations; promote accountability among project participants; address barriers; and manage competing priorities.
- Knowledge of and proficiency in standard project-management practices, with familiarity with organizational change-management principles.
- Experience using project-management, portfolio-management, workflow, reporting, or collaboration tools.
- Project-management certification, such as PMP, CAPM, or an equivalent credential.

Working Environment:

Activities are primarily performed in a regular, climate-controlled office setting subject to extended periods of sitting, standing, and walking. Visual acuity and manual dexterity associated with daily use of desktop computer; bending, stooping, reaching and lifting up to 20 pounds. Regular review of completed tasks.

Department Statement:

In support of the university’s mission and goals, Academic Enterprise Enrollment advances awareness of Arizona State University as the New American University through data-informed strategies that enroll and support a student population reflective of its vision across campus and digital immersion environments. AEE brings professionalism and discipline to the formulation of enrollment strategy and the refinement of enrollment processes and is an effective collaborator with our college and school colleagues and other enrollment partners within the Academic Enterprise, the Knowledge Enterprise, the Learning Enterprise and EdPlus. AEE comprises the following units: Academic Enterprise Communications; Academic Enterprise Enrollment Solutions; Admission Services; Financial Aid and Scholarship Services; the International Students and Scholars Center; the Pat Tillman Veterans Center; Technology and Data Solutions; and University Registrar Services.

Academic Enterprise Enrollment core values:

- Make the human connection: We commit to listen, offer empathy and show compassion.
- Drive success with teamwork: We solve problems with collaboration and creativity.
- Promote a thriving community: We recognize work-life balance and embrace our individual differences.
- Go above and beyond: We share our time, talents and expertise to make an impact in all that we do.
- See the extraordinary through our efforts: We support those who are pursuing their dreams.
- Lead with respect and positive intent in every situation: We communicate openly, genuinely and with transparency.

ASU offers an array of employee benefits, including reduced tuition for employees, their spouses and dependents; competitive rates for health and life benefits; a wellness program; disability and leave program; paid holidays; and retirement programs. Visit https://cfo.asu.edu/hr-benefits for further details, as well as https://cfo.asu.edu/hr-applicant for a message from ASU President Michael M. Crow to future ASU employees.

Driving Requirement:
Driving is not required for this position.

Location:
Off-Campus: Other AZ Locations

Funding:
No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub .

To be considered, your application must include all of the following attachments:

- Cover letter
- Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASU   Compensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.