About this role
About the Role
We are looking for a proactive, detail-oriented HR Generalist to manage day-to-day HR operations in Costa Rica. You will support the full employee lifecycle: from recruitment and onboarding to performance management and offboarding, while ensuring strict compliance with Costa Rican labor laws. Working closely with local leaders and our U.S. HR team, you will serve as a trusted resource for employees and continuously improve our HR workflows.
Key Responsibilities
- Recruitment & Onboarding: Coordinate interviews, candidate communications, offer letters, and new hire setups (system access, equipment requests, orientation, and legal documentation).
- Employee Relations & Offboarding: Serve as the primary point of contact for policy and HR inquiries, support administrative aspects of investigations or disciplinary actions, and manage offboarding logistics, asset returns, and exit interviews.
- Performance & Development: Administer review cycles and development tracking in BambooHR, and coordinate training workshops, vendor schedules, and L&D budgets.
- Benefits & Workplace Culture: Manage benefits enrollments and renewals, assist with compensation research, and coordinate employee engagement, wellbeing, and recognition initiatives.
- HRIS & Compliance: Maintain accurate personnel files in BambooHR, prepare workforce reports, ensure adherence to Costa Rican labor regulations ( Código de Trabajo ), and recommend process improvements.
Qualifications & Skills
- Education & Experience: Bachelor’s degree in HR, Business Administration, or a related field with 4 + years of HR experience
- HR & Legal Knowledge: Solid understanding of Costa Rican labor regulations, full-lifecycle HR operations, and benefits administration (multinational experience preferred).
- Language: English proficiency at a B2+ level or higher (verbal and written) to collaborate effectively with international stakeholders.
- Technical Skills: Experience with HRIS/ATS platforms (BambooHR preferred), Microsoft Office 365 (intermediate Excel), and Google Workspace.
- Core Strengths: Strong organization and follow-through, sound judgment, adaptability in a multicultural environment, and absolute discretion with confidential information.